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Firefox crashes

  • 5 replies
  • 1 has this problem
  • Last reply by cor-el

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Report id : e37f6033-666c-4174-8a44-5c2eb68a240a Firefox is crashing all the time especially while connecting to my company's network using remote connection RSA

All Replies (5)

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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bp-ffdc16c6-b044-48fb-bd1f-f2a272151123 11/22/2015 10:55 PM bp-d2d328ee-cf8b-4002-91c1-940582151123 11/22/2015 10:55 PM bp-951915dd-ee63-4e87-a60f-1dccc2151123 11/22/2015 10:55 PM bp-02f6e8fc-b2f9-479b-8652-5b71e2151123 11/17/2015 6:27 PM

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That are problems with the Java plugin (npjp2.dll)


  • bug 1221448 - ESR 38.4 crashes with Java VM plugin enabled website [@ mozilla::plugins::parent::_releaseobject ]
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What is the solution for it? Or any workaround?

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You can try the version mentioned here: