Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I prevent ads from appearing when I'm on Firefox?

more options

Ads appear whenever I'm on a webpage and are distracting. Usually they appear on the right side of my computer screen. How do I prevent them? Thanks.

Ads appear whenever I'm on a webpage and are distracting. Usually they appear on the right side of my computer screen. How do I prevent them? Thanks.

Chosen solution

Hi, please try an ad-blocker add-on like Adblock Plus.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Read this answer in context 👍 2

All Replies (4)

more options

Chosen Solution

Hi, please try an ad-blocker add-on like Adblock Plus.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Thank you! It's working well so far.

more options

The System Detail list shows that you run an older Firefox 37 version that is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 42.0 release.

  • Help > About Firefox

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I upgraded to Firefox 42.0. Thank you!