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Firefox crashes

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  • 1 has this problem
  • 3 views
  • Last reply by guigs

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Hi,

I'm having issues when trying to get some data from a server, the 1st time it runs it works, but after that it crashes, here the error:

Caused By: Error: Bad NPObject as private data! Line: 21 File: https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js Stack Trace: Itk.View.prototype._initJavaView/<@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:1166394 Itk.ApplicationController.prototype.callUtilityApplet@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:1505726 Itk.View.prototype._initJavaView@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:1166352 .fetching.datasetInd@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:1179026 Itk.Util.addStateController/p.dispatch@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:487372 Itk.View.prototype._dsFetch/<@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:1167954 DataSet.getDataSet/<@https://172.18.84.149/itk/web/itk-web-client-2.23.0-1.js:21:987059 Itk.JsonRpc

Thanks!

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu , choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.