Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

what happened to the PDF checkbox in the Print Preview Menu?

  • 8 replies
  • 2 have this problem
  • 314 views
  • Last reply by Sandy Brown

more options

On my Win-7 Pro computer, v41.0.2 Firefox has a PDF checkbox adjacent to the PRINT button, which changes to SAVE PDF when the box is checked. This GREAT feature is missing from Firefox v41.0.2 on my wife's WIN-8.1 computer. How come???

Attached screenshots

Chosen solution

Print Edit => Do you have it on both Firefoxes?

Read this answer in context 👍 0

All Replies (8)

more options

Hi Sandybrown, I think that must be from an add-on. Could you check your extensions list to see whether you can spot the one which is PDF-related? Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then peruse the list on the right side. Any obvious candidates?

more options

Thanks, jscher, but... when I entered my question, there was a box that showed my current settings and add-ons. Did that not go through, or am I missing something? Thanks again, Sandy

more options

I think it's didn't come through, it usually appears in the right column under "Question Details", "More System Details".

If you want to paste a list now, it's easiest to copy from the support information page. Either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Scroll down to the Extensions heading, use the mouse to select from there through the table that follows and copy (e.g., Ctrl+c or right-click > Copy) and then paste into a reply (e.g., Ctrl+v or right-click > Paste). It will look a little message, but don't worry, we're used to it.

more options

Okey-doke! Here's the list: ADB Helper 0.8.5 true adbhelper@mozilla.org Garmin Communicator 4.2.0.0 true {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} Geolocater 1.7.1.1-signed true geolocater@3liz.com Print Edit 16.3 true printedit@DW-dev RoboForm Toolbar 7.9.15.9 true {22119944-ED35-4ab1-910B-E619EA06A115} Troubleshooter 1.1a.1-signed true troubleshooter@mozilla.org Valence 0.3.3 true fxdevtools-adapters@mozilla.org Norton Toolbar 2015.5.4.10 false {EBA722F5-038F-4CAF-9EE2-545A221628BC}

more options

Chosen Solution

Print Edit => Do you have it on both Firefoxes?

more options

No, this is from the machine WITH the checkbox. Want the other list?

more options

OOps! Mis-read your question. But the answer is NO. I had a funny feeling that might be the "cluprit!" I'll install and see what happens! Thanks!

more options

Yep! "Hidden" feature of Print Edit! Have a great week!