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My Adobe plug-in crashes every time I try to listen to radio, but I get no information and I've now updated everything; how do I restore the plug-in?

Posted

I just want to listen to radio, but every time I switch on I get a message on the radio site saying the Adobe Plug-in has crashed - no dialogue box or opportunity to report it. Although the screen says 'reload', that makes no difference. I've updated the Adobe system and refresshed Firefox, but it goes on happening. What can I do? I don't know the other details

I just want to listen to radio, but every time I switch on I get a message on the radio site saying the Adobe Plug-in has crashed - no dialogue box or opportunity to report it. Although the screen says 'reload', that makes no difference. I've updated the Adobe system and refresshed Firefox, but it goes on happening. What can I do? I don't know the other details

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4224 solutions 58969 answers

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''