Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does this keep happening "Unusual Usage - Account Temporarily Locked Down"?

  • 2 replies
  • 4 have this problem
  • 35 views
  • Last reply by Jim S

Jim S
Jim S
more options

This problem just started. It has happened twice in five days. I' have done no unusual activity and do not understand why I'm locked out of Firefox. Any help will be greatly appreciated.

Thank you.

Bluesdrummer

This problem just started. It has happened twice in five days. I' have done no unusual activity and do not understand why I'm locked out of Firefox. Any help will be greatly appreciated. Thank you. Bluesdrummer

Chosen solution

I think this is a message from Google, so I'm guessing that either you have Google as your start page, or your Gmail Notifier extension is immediately accessing your Google account and throwing that message.

Could you check out the suggestions in these Google support threads:

Read this answer in context 👍 3

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

I think this is a message from Google, so I'm guessing that either you have Google as your start page, or your Gmail Notifier extension is immediately accessing your Google account and throwing that message.

Could you check out the suggestions in these Google support threads:

Jim S
Jim S Question owner
more options

Thank you so much. I tried your suggestions and the problem has not re-occurred.