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when i go to tools, options security tab I have no junk icon

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  • Last reply by James

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I am trying to stop spam emails and trying to access junk settings

I am trying to stop spam emails and trying to access junk settings

Chosen solution

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

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Hi, to control spam, you need to look at the settings within your email program, and not in Firefox.

Incidentally, you are using a very old version of Firefox which for security reasons should be updated - the latest is 40.0.3 and you are using 29. See Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Chosen Solution

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

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Firefox is a web browser and not a email client as to why you do not see a Junk section in Options/Preferences on Firefox.