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When checking plugins to make sure I have the most up to date, I'm not having any luck all it doing is a black circle is just spinning?

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  • Last reply by cor-el

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When checking plugins to make sure I have the most up to date, I'm not having any luck all it doing is a black circle is just spinning?

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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hi twa3, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window