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Firefox constantly crashes, no clue why its happening? Plug-in container?

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  • 2 have this problem
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  • Last reply by FredMcD

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Frankly I've had enough of Firefox constantly crashing. Today I got at least 5 crashes within half an hour, that's unacceptable. I've had this problem for the longest time, and while sometimes I get no crashes, they are still very frequent and I cannot figure out the causes. I've posted some error logs, perhaps someone can help me figure out why this is happening.

https://crash-stats.mozilla.com/report/index/bp-e4a12859-09e8-45ba-94e2-24ca02150724

https://crash-stats.mozilla.com/report/index/bp-82c004b1-41ae-4736-9134-85c852150724

https://crash-stats.mozilla.com/report/index/bp-539f28c8-4d07-4980-90d4-bb1dd2150724

https://crash-stats.mozilla.com/report/index/bp-f2b73f55-7945-448c-b4d9-09c802150721

Frankly I've had enough of Firefox constantly crashing. Today I got at least 5 crashes within half an hour, that's unacceptable. I've had this problem for the longest time, and while sometimes I get no crashes, they are still very frequent and I cannot figure out the causes. I've posted some error logs, perhaps someone can help me figure out why this is happening. https://crash-stats.mozilla.com/report/index/bp-e4a12859-09e8-45ba-94e2-24ca02150724 https://crash-stats.mozilla.com/report/index/bp-82c004b1-41ae-4736-9134-85c852150724 https://crash-stats.mozilla.com/report/index/bp-539f28c8-4d07-4980-90d4-bb1dd2150724 https://crash-stats.mozilla.com/report/index/bp-f2b73f55-7945-448c-b4d9-09c802150721

Modified by aviator777

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The crash report flagged these programs;

Signature nsTHashtable

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++ Total Virtual Memory 4294836224

Available Virtual Memory 2969202688

System Memory Use Percentage 84

Available Page File 5245218816

Available Physical Memory 684683264 ++++++++++++++++++++++++++++++++ Signature je_free

nvspcap64.dll = NVIDIA GeForce Experience = NVIDIA Corporation

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++ Signature mozalloc_abort

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs

963935 NEW --- crash in mozalloc_abort(char const* const) | NS_DebugBreak | Fault. (Also correlates to gconversation addon for TB)


Get the current full installers for the above programs.

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding