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Why do I need seperate logon credentials for support.mozilla.org & Firefox sync?

  • 3 replies
  • 2 have this problem
  • 11 views
  • Last reply by JPinFLA

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Why do I need seperate logon credentials for support.mozilla.org & Firefox sync?

Why do I need seperate logon credentials for support.mozilla.org & Firefox sync?

Chosen solution

They did share logins with addons.mozilla.org and forums.mozilla.org but it was not without problems as noted in https://forums.mozilla.org/viewtopic.php?f=26&t=26019

So it is not a simple thing to share logins on sites with different software used.

Some Mozilla sites do use Persona for logins. https://www.mozilla.org/en-US/persona/

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Because they are handled by separate servers and separate teams.

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Chosen Solution

They did share logins with addons.mozilla.org and forums.mozilla.org but it was not without problems as noted in https://forums.mozilla.org/viewtopic.php?f=26&t=26019

So it is not a simple thing to share logins on sites with different software used.

Some Mozilla sites do use Persona for logins. https://www.mozilla.org/en-US/persona/

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Thanks for the replies. How unfortunate that Mozilla Support doesn't have continuity across to it's applications. Oh well.

Thanks again.