hello, that kind of memory usage is in a normal range and shouldn't be related to a slowness issue. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

philipp said

hello, that kind of memory usage is in a normal range and shouldn't be related to a slowness issue. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Application Basics

Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Extensions

Name: Adblock Plus Version: 2.6.9.1-signed Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: NoScript Version: 2.6.9.26 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Video DownloadHelper Version: 5.3.1.1-signed Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Graphics

Adapter Description: AMD Radeon HD 6670 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 Device ID: 0x6758 DirectWrite Enabled: false (6.2.9200.17292) Driver Date: 3-31-2015 Driver Version: 14.502.1014.0 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 00121028 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6670 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.folderList: 0 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 font.internaluseonly.changed: false gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true media.gmp-eme-adobe.lastUpdate: 1433569392 media.gmp-eme-adobe.version: 10 media.gmp-gmpopenh264.lastUpdate: 1432012232 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1434150080 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1434174503 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_HP_Officejet_Pro_8610.print_bgcolor: false print.printer_HP_Officejet_Pro_8610.print_bgimages: false print.printer_HP_Officejet_Pro_8610.print_colorspace: print.printer_HP_Officejet_Pro_8610.print_command: print.printer_HP_Officejet_Pro_8610.print_downloadfonts: false print.printer_HP_Officejet_Pro_8610.print_duplex: 1515870810 print.printer_HP_Officejet_Pro_8610.print_edge_bottom: 0 print.printer_HP_Officejet_Pro_8610.print_edge_left: 0 print.printer_HP_Officejet_Pro_8610.print_edge_right: 0 print.printer_HP_Officejet_Pro_8610.print_edge_top: 0 print.printer_HP_Officejet_Pro_8610.print_evenpages: true print.printer_HP_Officejet_Pro_8610.print_footercenter: print.printer_HP_Officejet_Pro_8610.print_footerleft: &PT print.printer_HP_Officejet_Pro_8610.print_footerright: &D print.printer_HP_Officejet_Pro_8610.print_headercenter: print.printer_HP_Officejet_Pro_8610.print_headerleft: &T print.printer_HP_Officejet_Pro_8610.print_headerright: &U print.printer_HP_Officejet_Pro_8610.print_in_color: true print.printer_HP_Officejet_Pro_8610.print_margin_bottom: 0.5 print.printer_HP_Officejet_Pro_8610.print_margin_left: 0.5 print.printer_HP_Officejet_Pro_8610.print_margin_right: 0.5 print.printer_HP_Officejet_Pro_8610.print_margin_top: 0.5 print.printer_HP_Officejet_Pro_8610.print_oddpages: true print.printer_HP_Officejet_Pro_8610.print_orientation: 0 print.printer_HP_Officejet_Pro_8610.print_page_delay: 50 print.printer_HP_Officejet_Pro_8610.print_paper_data: 1 print.printer_HP_Officejet_Pro_8610.print_paper_height: 11.00 print.printer_HP_Officejet_Pro_8610.print_paper_name: print.printer_HP_Officejet_Pro_8610.print_paper_size_type: 0 print.printer_HP_Officejet_Pro_8610.print_paper_size_unit: 0 print.printer_HP_Officejet_Pro_8610.print_paper_width: 8.50 print.printer_HP_Officejet_Pro_8610.print_plex_name: print.printer_HP_Officejet_Pro_8610.print_resolution: 1515870810 print.printer_HP_Officejet_Pro_8610.print_resolution_name: print.printer_HP_Officejet_Pro_8610.print_reversed: false print.printer_HP_Officejet_Pro_8610.print_scaling: 1.00 print.printer_HP_Officejet_Pro_8610.print_shrink_to_fit: true print.printer_HP_Officejet_Pro_8610.print_to_file: false print.printer_HP_Officejet_Pro_8610.print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_Pro_8610.print_unwriteable_margin_left: 0 print.printer_HP_Officejet_Pro_8610.print_unwriteable_margin_right: 0 print.printer_HP_Officejet_Pro_8610.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1433657548

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features

thank you. does updating flash and your other plugins make a difference?

philipp said

thank you. does updating flash and your other plugins make a difference?

No, it still happening. I did update everything.