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I do not want to ask a question. I want to say something about Firefox. And I want to say it to your CEO. neelsmalan@gmail.com

neelsmalan
neelsmalan
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It amazes me how difficult it is to communicate with Mozilla (and to any big organization, for that matter). I suppose it is because there are cranks, people who will abuse the opportunity. What a pity, because there are millions of users out there, using Mozilla, and Mozilla is not really prepared to listen to them. As far as Mozilla is concerned (judged from this present site I am on) there is not much worthwhile to learn from them. The users of Mozilla should, it seems, remain seated, cheering or not cheering, on a pavillion, not be active on the field, so to say. I have just visited the dialogue (dialogue? ha-ha) box where Microsoft offers me Windows 10 for free. Wonderful. But it is exactly the same as with Firefox (Mozilla): Dialogue means: Mozilla talks and I listen. Let me put it bluntly: The one, single, greatest problem in the world is sin, and the number one result of sin is poor communication. I am waiting for a response from Mozilla's CEO. Call me a paranoid if you want. And I promise your (our) CEO I will not discuss my Christianity with him. I want to tell him where I seriously believe Mozilla (and Microsoft, etc) has got it wrong. Mozilla should not be free. What is free is cheap. Microsoft understands market forces much better. And secondly: Mozilla should put in place structures which will enable Mozilla to really, carefully, listen to their users. Am I using such a structure now? Not really: I am (against my will, and for the lack of a proper structure or platform of communication), at this moment on Mozilla Support. I do not want Mozilla to support me. I want, today, to support Mozilla. Will what I have written here reach the CEO? Or will it quietly expire by <delete>?

It amazes me how difficult it is to communicate with Mozilla (and to any big organization, for that matter). I suppose it is because there are cranks, people who will abuse the opportunity. What a pity, because there are millions of users out there, using Mozilla, and Mozilla is not really prepared to listen to them. As far as Mozilla is concerned (judged from this present site I am on) there is not much worthwhile to learn from them. The users of Mozilla should, it seems, remain seated, cheering or not cheering, on a pavillion, not be active on the field, so to say. I have just visited the dialogue (dialogue? ha-ha) box where Microsoft offers me Windows 10 for free. Wonderful. But it is exactly the same as with Firefox (Mozilla): Dialogue means: Mozilla talks and I listen. Let me put it bluntly: The one, single, greatest problem in the world is sin, and the number one result of sin is poor communication. I am waiting for a response from Mozilla's CEO. Call me a paranoid if you want. And I promise your (our) CEO I will not discuss my Christianity with him. I want to tell him where I seriously believe Mozilla (and Microsoft, etc) has got it wrong. Mozilla should not be free. What is free is cheap. Microsoft understands market forces much better. And secondly: Mozilla should put in place structures which will enable Mozilla to really, carefully, listen to their users. Am I using such a structure now? Not really: I am (against my will, and for the lack of a proper structure or platform of communication), at this moment on Mozilla Support. I do not want Mozilla to support me. I want, today, to support Mozilla. Will what I have written here reach the CEO? Or will it quietly expire by <delete>?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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You can submit feedback to Mozilla here: https://input.mozilla.org/en-US/feedback There is no guaranty that the CEO of Mozilla will read your feedback, much provide a response.

You offered your opinions here, so here's my personal opinion as a fellow Firefox user of almost 13 years.

"Mozilla should not be free." Why not? Shouldn't people be allowed to volunteer their time, skill, and knowledge, along with a very limited paid staff, to collaborate globally on a project that will benefit people around the world? Especially those who might be less fortunate than the involved volunteers? Aren't religious organizations founded on such principles? How do you feel about charitable giving? How is not charging for the end product wrong? Shouldn't the people who started the organization and those who run it be the determinant whether the end product is free or charged for?

"Microsoft offers me Windows 10 for free" That will be the day! Did you read the fine print for that offer? Or the terms of service? Now the founder of Microsoft, Bill Gates, is the one who gives "stuff" away for free - thru the Bill and Melinda Gates Foundation.