Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What causes Firefox to sometimes freeze when accessing the Bookmarks Library?

  • 2 replies
  • 3 have this problem
  • 1003 views
  • Last reply by cor-el

more options

Firefox 37.0.2 sometimes freezes on a Windows XP Professional machine when I attempt to access my extensive Bookmarks Library. This is a new issue. I tried refreshing Firefox, but that did not help.

Chosen solution

Problem solved.

Clicking on one particular Bookmarks folder caused Firefox to freeze. However, I was able to expand this folder and move, consolidate, or delete the many sub-folders. During this process, I discovered that one sub-folder was a copy of the All Bookmarks folder. This may have generated a type of infinite loop that caused the freeze-up, or the content of the offending folder may have been excessive.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Problem solved.

Clicking on one particular Bookmarks folder caused Firefox to freeze. However, I was able to expand this folder and move, consolidate, or delete the many sub-folders. During this process, I discovered that one sub-folder was a copy of the All Bookmarks folder. This may have generated a type of infinite loop that caused the freeze-up, or the content of the offending folder may have been excessive.

more options