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Random buffering that never ends [Flash/HTML5]

  • 6 replies
  • 15 have this problem
  • 257 views
  • Last reply by br0k3n

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So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be it on Youtube or Twitch, Flash player or HTML5 player, doesn't matter] randomly will stop. I will see the buffer "icon" and... nothing happens. Ever. I can leave it for as long as I want, it will not budge. On Twitch.tv it's a bit different, it will pause the stream for a solid minute and then "restart" itself.

Cleared cache, session files, updated Flash, used Ccleaner as well. Don't want to go through creating a new profile yet (a bit of a hassle), trying to figure out what might be causing the issue. As I said, it's very random, sometimes happens in short video on Youtube, sometimes I can watch long videos without much problem. And no, my internet is not the issue, double checked on that.

Any ideas?

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be it on Youtube or Twitch, Flash player or HTML5 player, doesn't matter] randomly will stop. I will see the buffer "icon" and... nothing happens. Ever. I can leave it for as long as I want, it will not budge. On Twitch.tv it's a bit different, it will pause the stream for a solid minute and then "restart" itself. Cleared cache, session files, updated Flash, used Ccleaner as well. Don't want to go through creating a new profile yet (a bit of a hassle), trying to figure out what might be causing the issue. As I said, it's very random, sometimes happens in short video on Youtube, sometimes I can watch long videos without much problem. And no, my internet is not the issue, double checked on that. Any ideas?

Chosen solution

Well, this one is hard to tell now. After few more "clearing" (session files, cache, flash cache) and few restarts the issue seems to be gone. Both Flash and HTML5 videos work without a hassle now.

Not sure what exactly helped here - maybe it needed a bunch of more restarts and time to figure itself out. If anyone experience similar issue I would recommend doing what I did with the clearing cache/session files and restarting PC at least once.

I will keep monitoring the situation and I will update the thread if I find anything in particular.

Anyway, thanks for help. ;)

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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No dice. Tried few things: - opened FF in safe mode, hardware acceleration off - FF in safe mode, hardware acceleration on - FF in normal mode, hardware acceleration off - FF in normal mode, hardware acceleration on

Still happens. Videos just stops loading at random and buffor never continues. Flash or HTML5, doesn't matter.

GPU drivers and everything else is up to date. Flash was updated.

Other browsers doesn't seem to be affected, that's why I think it's FF problem alone now. Any other ideas?

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I've called the big guys to help you. Good luck.

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Well, thanks anyway. It's probably something small and stupid somewhere, will experiment a bit and maybe will find a way to fix it. Or at least know what the problem is. Even checked DPC latencies, out of ideas. ;)

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Safe Mode disables hardware acceleration for future reference. However does this happen in a new profile: Profile Manager - Create, remove or switch Firefox profiles or in Beta?

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Chosen Solution

Well, this one is hard to tell now. After few more "clearing" (session files, cache, flash cache) and few restarts the issue seems to be gone. Both Flash and HTML5 videos work without a hassle now.

Not sure what exactly helped here - maybe it needed a bunch of more restarts and time to figure itself out. If anyone experience similar issue I would recommend doing what I did with the clearing cache/session files and restarting PC at least once.

I will keep monitoring the situation and I will update the thread if I find anything in particular.

Anyway, thanks for help. ;)