Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can not I log into Netbank with Firefox, any longer?

  • 4 replies
  • 3 have this problem
  • Last reply by FredMcD

more options

Earlier I have logged into Netbank - both with and without Java. No I can only log in, with Java.

That mean I cannot transfear money to my "Lottery-account", any longer. --- I have tried to set Firefox back to the original (meaning: removed all additions). That did not help.

I DO HOPE that this can be solved .. as soon as possible - prefearably to day .. if possible. Greetings Aage.

All Replies (4)

more options

Please make sure that all your plugins are up to date and that you do not have multiple versions of one, this can cause issues. Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

This happened after the last update - and the bank has a general message .. to all who are using "Firefox" - that they can not log in. An error occures. (Using the old routine with Java .. solves THAT PART of the problem, but it doesn't solve it - when you shall do it indirectly .. and does not have access to "the Java part".)


Before the last update .. everything worked. So just going back .. to the previous version of "Firefox" would probably solve the problem. This I am not sure .. how to do. (It is probably possible - but when I am not sure, I can make things worse, if I try.)

Modified by Aage152

more options

I sugest you to try use a portable version of the previous version:

Isn't adivised use old verions of Firefox, because they have security issues etc...

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.287
Shockwave Director v12.1.6.156

Many web pages use Java. Turn it back on.