Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps freezing until I move my cursor, and yes I've looked at/tried all the other threads with this question.

  • 1 reply
  • 1 has this problem
  • 32 views
  • Last reply by philipp

more options

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists.

I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse.

It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome.

Can anyone help me?

I'm running Windows 7 Ultimate 64-bit, 4gb ram.

Modified by Fakusnamus

All Replies (1)

more options

hello Fakusnamus, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes as well.