Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

javascript will not workin v32

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

more options

Firefox 32 (apparently 31) will not run javascript. On https://login.aarp.org/online-community/loginform.action?request_locale=en# the Log in button will not respond. On http://www.hgtv.com/urban-oasis/hgtv-urban-oasis-2014-giveaway-enter/index.html and http://www.frontdoor.com/hgtv-urban-oasis-2014-giveaway-enter the form won't even display.

Went into about:config to make sure JS is enabled and it is. Heaven help us if I have to start using that other, proprietary, bug-infested, hacked-to-death browser.

Firefox 32 (apparently 31) will not run javascript. On https://login.aarp.org/online-community/loginform.action?request_locale=en# the Log in button will not respond. On http://www.hgtv.com/urban-oasis/hgtv-urban-oasis-2014-giveaway-enter/index.html and http://www.frontdoor.com/hgtv-urban-oasis-2014-giveaway-enter the form won't even display. Went into about:config to make sure JS is enabled and it is. Heaven help us if I have to start using that other, proprietary, bug-infested, hacked-to-death browser.

All Replies (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.