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I cannot open older yahoo emails that I already read with firefox, I can read them if I use IE. How do I fix this?

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  • Last reply by FredMcD

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In my yahoo emails while using Firefox I cannot open up older saved emails that I already read. My computer hangs up and says unresponsive. At that point I can only shut down Firefox through task manager due to pc freezing up. I tried IE and I was able to open older emails. I tried clearing cookies, cache, etc. Any ideas on how to fix?

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.