Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In some websites, the caracters are not clear and impossible to read when I scroll down. I have to pass my mouse over it to clear the caracters.

more options

It does that in my Hotmail inbox, my bank account web sites,... It started to do that about a year of 2 ago. So I started to use Chrome instead. This morning I'm using Firefox because I saw they upgraded and I thought it would not do that again, but the problem is the same. I open a website la my Hotmail account. The caracters are clear at this moment. Then, I scroll down, and I cannot read some lines of caracters. And it seems like the problem is sporadic. I added NoSquint, and the problem is the same.

All Replies (1)

more options
  1. Click the ≡ Menu Button and choose Options.
  2. Click the Content icon.
  3. Click the Advanced button.
  4. Make sure "Allow pages to choose their own fonts" is checked, then press the OK button.
  5. Click the Colors button.
  6. Make sure "Allow page to choose their own colors" is checked, then press the OK button.

If that doesn't help,

  1. Click the ≡ Menu Button and choose Options.
  2. Click the Advanced icon.
  3. Click the General tab.
  4. Click "Use hardware acceleration when available" to toggle that setting.
  5. Restart Firefox.

If that doesn't help either, check if you have the same problem in Safe Mode.

If yes,

  1. Attach a screenshot of the issue.
  2. Select the unreadable text, then right-click the selection and choose Inspect Element.
  3. In Inspector pane that opened, click the Fonts tab on the right. What fonts are listed as being used?