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New computer, windows 8.1, Downloaded firefox and orks but I get a blang about window at times

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  • 1 has this problem
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  • Last reply by guigs

mdrretired
mdrretired
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Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. It seems like another Firefox window and sometimes offers a search bar. Can I turn this off? or what causes it? Mike Rees

Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. It seems like another Firefox window and sometimes offers a search bar. Can I turn this off? or what causes it? Mike Rees

All Replies (1)

guigs
guigs
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Hi mdrretired, Your version is 26, try the new Firefox 29. Update Firefox to the latest release and lets have a screenshot to see if this still continues after the update.