On Wednesday March 19th from 2PM - 2:15PM PDT (9PM - 9:15PM UTC), we will be performing system maintenance for about 15 minutes, probably less. During that brief maintenance window, the site will be in read-only mode, so users will not be able to login to their accounts or create/modify content.

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Support users on social media

Let’s help people so they can keep using Firefox!

Many users ask support questions on social media. With social support, you can help them by reply to their questions from our official account, @FirefoxSupport. Pretty cool, right?

How you can contribute

  1. Sign up as a volunteer
  2. Learn the basic guidelines
  3. Request access to Conversocial
  4. Start replying from @FirefoxSupport!
  5. Learn more about social support contribution
1 → 300+ Help 300+ users who reach out for support on Twitter every month

Other ways to contribute