Firefox Community Forum

Frequently, when I open Mozilla after the computer shuts down for the night, all of my tabs are gone, including my pinned tabs, which I would really like to be there. How do I fix this?

I have most passwords stored in Firefox, and sync them between computers and my phone, and it works great. Recently I decided to move a certain few passwords elsewhere, and deleted them from Firefox on one computer. Days later, they still appear on most if not all of my other devices, even though sync doesn't report any errors. This is a bigger problem than it might appear at first glance: since I might have updated a password on another computer I can't choose just one that has the correct data and reinitialize syncing there.

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

When i upgraded Firefox my old profile doesn't show up now. I found my old profile under about:profiles but when i click on the Launch profile in new browser i get this message, "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox" I did create a new profile but how do i get my old saved data, add ons etc to the new profile?

My Mac shut down unexpectedly. Upon rebooting the newest version of Firefox - 138.0.1 was installed. All of my bookmarks have disappeared. I tried to restore from a backup but when I hit restore in the manage bookmarks window it says "choose file" but it lists no files to choose from. I found multiple backup files by accessing my Firefox profile via finder. However when I try to open them with Firefox it displays a blank page and nothing in the bookmarks tab. Is it possible that the bookmark files have also been deleted from the backups as well? If not, how do I transfer these files to the active bookmark tab in the menu bar other than using the restore function which offers no files to choose from?

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Good afternoon, I had to format my PC and when I installed Firefox, when I logged in, I noticed that it didn't import the bookmarks I had associated with the account (as I always do) or the saved passwords. Everything disappeared. Why? Can I recover this data? Thank you.

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

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How can export all of my bookmarks in Firefox?