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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox suggest another website instead of mine

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Hello My website is "". When I type the address and press Enter to go to this website, Firefox quite often shows me a pop-up window asking whether I meant actually "", which is totally another web-site. How can I address this? When my clients type "" I want them to be directed to my webpage without any suggestions for another web-sites from Firefox, please.

Thank you. Igor Isaev.

edit: removed phone numbers and email address prom public though search and spam bots may have found them already.

Novain'i James t@

All Replies (13)

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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

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Do you just enter or or what?

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I'm sorry, but my Firefox is in Russian language, so when I copy-paste my Troubleshooting Info, it's all in Russian. Hope you can navigate otherwise I can help.

Сведения о приложении
Имя: Firefox
Версия: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
Сообщения о падениях за последние 3 дня
Все сообщения о падениях
Имя: Toggle Web Developer Toolbar
Версия: 4.3
Включено: true
ID: {c75a27d8-4529-449f-b67b-aba65d7a1c0a}
Имя: Визуальные закладки
Версия: 2.10.0
Включено: true
Имя: Элементы Яндекса
Версия: 8.1.1
Включено: true
Имя: Dangerous Websites Blocker
Включено: false
Имя: Kaspersky URL Advisor
Включено: false
Имя: QipAuthorizer
Версия: 1.2.1
Включено: false
ID: {32a1fd71-835e-4b11-8e54-886fda0b4c89}
Имя: SaveSense
Версия: 3.0
Включено: false
ID: {2d7886a0-85bb-4bf2-b684-ba92b4b21d23}
Имя: Skype Click to Call
Версия: 7.1.15383.6004
Включено: false
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Имя: Virtual Keyboard
Включено: false
Важные изменённые настройки
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.newtab.url: yafd:tabs
browser.places.smartBookmarksVersion: 6 false
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1397999799
places.frecency.bookmarkVisitBonus: 1
places.frecency.unvisitedBookmarkBonus: 1
places.history.expiration.transient_current_max_pages: 80511
places.history.expiration.transient_optimal_database_size: 128817232
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true 0
print.printer_Canon_MF4010_Series_UFRII_LT.print_bgcolor: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_bgimages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_evenpages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_footerleft: &PT
print.printer_Canon_MF4010_Series_UFRII_LT.print_footerright: &D
print.printer_Canon_MF4010_Series_UFRII_LT.print_headerleft: &T
print.printer_Canon_MF4010_Series_UFRII_LT.print_headerright: &U
print.printer_Canon_MF4010_Series_UFRII_LT.print_in_color: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_bottom: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_left: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_right: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_margin_top: 0.5
print.printer_Canon_MF4010_Series_UFRII_LT.print_oddpages: true
print.printer_Canon_MF4010_Series_UFRII_LT.print_orientation: 0
print.printer_Canon_MF4010_Series_UFRII_LT.print_reversed: false
print.printer_Canon_MF4010_Series_UFRII_LT.print_scaling: 1,00
print.printer_Canon_MF4010_Series_UFRII_LT.print_shrink_to_fit: true
privacy.sanitize.migrateFx3Prefs: true
security.warn_viewing_mixed: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1395938914
Direct2D включён: true
DirectWrite включён: true (6.1.7600.16699)
GPU #2 активен: false
windowLayerManagerRemote: false
Аппаратно ускоренные окна: 1/1 Direct3D 10
Версия драйвера:
Визуализатор WebGL: Google Inc. -- ANGLE (NVIDIA GeForce 8400GS Direct3D9Ex vs_3_0 ps_3_0)
Дата разработки драйвера: 5-20-2011
Драйвера видеокарты: nvd3dum nvwgf2um,nvwgf2um
Код производителя: 0x10de
Код устройства: 0x10c3
Объём видеопамяти: 256
Описание видеокарты: NVIDIA GeForce 8400GS
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Инкрементальный GC: true
Поддержка доступности
Активирована: false
Отключение поддержки доступности: 0
Версии библиотек
Ожидаемая минимальная версия: 4.10.3
Используемая версия: 4.10.3
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
Ожидаемая минимальная версия: 3.15.5 Basic ECC
Используемая версия: 3.15.5 Basic ECC
Ожидаемая минимальная версия: 3.15.5
Используемая версия: 3.15.5

Novain'i cor-el t@

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I entered "" and here is attached suggestion from Firefox to go to "".

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I don't think that this notification bar is coming from Firefox.

Are you using a direct connection or a proxy?

Firefox can block redirection, but this looks like something different.

  • Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

Can you translate all the words in that bar?

Can you right-click that bar and get a context menu (possibly with Inspect Element) opening or doesn't anything happen?

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This bar I guess is coming from Firefox. It says "Maybe, you wanted to open" and 2 buttons "Go" and "Close tooltip". The button on the very right says "Close" with an "x". I can't right-click it, it's not an HTML element.

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I typed "" in the address bar and i go direct to the website without message to redirect, maybe the problem is one configuration, addon or proxy as cor-el said, try access the website in safe mode:


Novain'i Diego Victor t@

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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You can try the DOM Inspector to see if you can use that extension to identify the origin of this notification.

The DOM Inspector (DOMi) has a menu item (Edit > Select Element By Click) and a toolbar button "Find a node to inspect by clicking on it" (left icon on the toolbar in the DOMi).

  • open the browser window in the DOMi (File > Inspect Chrome Document) and choose the first entry from the drop-down list.
  • click the "Find a node to inspect by clicking on it" button and use the keyboard (Alt Tab) or the Task bar to go back to the browser window (do not click in the browser window other than the title bar).
  • click that element with the mouse and keep the button pressed until you see a red border to indicate the the DOMi has located that element in the DOM tree.

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The icon on that infobar (orange circle with some kind of figure in it?) doesn't look familiar. It might be associated with one of your extensions or services.

If you search the Russian phrase in the bar (other than the part specific to the address) in quotation marks, do you find anything on the web where people have identified the cause?

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Looks that it is caused by the Yandex toolbar.

  •"Возможно%2C вы хотели открыть"

Novain'i cor-el t@

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Thank you, cor-el - this is indeed Yandex Elements add-on, and not Firefox. Will further investigate with Yandex. P.S. Yandex is top Russian search engine like Google.

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yes , it's search engine problem , because never ever suggest anything except information