I use a web site called ACRIS- up until yesterday I could access all parts of the site, including calling up images of deeds. Now I can no longer get the images via firefox, but can them via windows explorer. Why? How do I fix this?
I use a web site called ACRIS- it allows me to access NYC Finance dept records- specifically images of deeds. Up until yesterday I had no problem. Then without any apparent reason I could access all parts of the site, but could not access the deed images. First I thought it was a problem on their end, which sometimes happens, but after waiting 24 hours I was still having the problem. Then I tried windows explorer and it worked without any problem. How do I fix this?
All Replies (1)
Hi jeffbeal,
First question I would ask is what has changed recently? Did you add any new extensions or add-ons?
I'd try starting Firefox in Use Troubleshoot Mode in Firefox. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.
Hopefully this helps!