Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Browser feature does not allow me to search or login to some web sites

  • 4 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i cor-el

more options

I can't search for a name on Facebook and on certain web sites I'm unable to log in at all. Nothing happens when I click on log-in. No "hand" appears indicating that it is active. It's just the pointer.

All Replies (4)

more options

Hi,

Please check if this happens in Safe Mode. Also try a Ctrl + F5 refresh on problematic pages. This helps to bring in content afresh.

more options

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

more options

So what do I do about the interference?

more options

Do you have one of the above mentioned toolbars?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.