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Firefox VPN not turning on

  • 1 valiny
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  • Valiny farany nomen'i AliceWyman
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fforiginaluser
fforiginaluser

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security. I am on Mac OS 15.7.7, Firefox 151.0.1. Why am I not able to turn on the VPN? Thank you.
Sarin'efijery napaingotra

All Replies (1)

AliceWyman
AliceWyman
  • Moderator

The built-in VPN may be unavailable if Enterprise policies are blocking it. You can check this by going to about:policies in Firefox.

Signing out of your Mozilla account and signing back in may also help. Before signing out, make sure you know your password and that Sync is enabled so you don’t risk losing or overwriting browser data.

For more information, see the Use built-in VPN in Firefox article. If you wish, you can post your feedback about the Firefox built-in VPN to the Mozilla Connect thread.

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