Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

switching from Thunderbird beta to regular version

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Mike

more options

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

Vahaolana nofidina

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

more options

Vahaolana Nofidina

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

more options

Hi Matt....thanks for the information. and yes you are correct, i was lucky to get my files back. as i've learned over the years, you can never count on windows for anything, it's always a crap shoot. thanks again and have a great day.