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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't install Quantum. End up with "The instruction at 0x3fe494e referenced memory at 0x00000000. The memory could not be read" error

  • 4 valiny
  • 2 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i randompenguin

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I uninstalled Firefox 56. Have downloaded Firefox Quantum and I get that error every time it opens or runs. Sometimes the referenced memory number changes slightly. -Things I have done: -uninstalled Firefox 56 -Uninstalled Firefox 57 (4 times now, complete uninstalls, including with Revo uninstaller) -Done several "clean" installs of Firefox 57

I'm at a loss at this point as to what to do.

Vahaolana nofidina

can you try if installing the 32bit version from https://www.mozilla.org/en-US/firefox/all/ makes any difference?

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (4)

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on what kind of device are you receiving that error?

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It's a desktop computer running Windows 7. It is a work computer, but I have full administrative rights on it.

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Vahaolana Nofidina

can you try if installing the 32bit version from https://www.mozilla.org/en-US/firefox/all/ makes any difference?

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That worked. It installed fine.

Thank you -- I thought I had tried that already.