when i open a link on xfinity.com i get placeholders instead of icons of different functions, ie, share, etc. WHY?
"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?
Vahaolana nofidina
Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.
Make sure that you allow pages to choose their own fonts.
- Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (1)
Vahaolana Nofidina
Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.
Make sure that you allow pages to choose their own fonts.
- Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).