Thundirbird error messages
After installing the latest Thunderbird (128.4.3esr (64-bit) I get the following errors (found via in How do these get fixed? I also get problems when i try to sav… (read more)
After installing the latest Thunderbird (128.4.3esr (64-bit)
I get the following errors (found via in
How do these get fixed?
I also get problems when i try to save files using IMAP aftr send, they opften land up failing and only save to Local Root after save button pressed after failure
information attached 1) Browser Consol Mode 2) Troubleshooting Information
From Browser Console Mode Parent process only(Fast) Multiprocess(Slower) 17:11:09.142 1733591469142 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 17:11:12.305 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]
getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551 observe resource:///modules/MailGlue.sys.mjs:414
UpdateUtils.sys.mjs:865:15 17:11:12.323 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]
getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551 observe resource:///modules/MailGlue.sys.mjs:414
UpdateUtils.sys.mjs:865:15 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 17:11:17.946 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 17:11:17.946 Uncaught NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code:
showWhatsNewPage chrome://messenger/content/specialTabs.js:1034 openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740 onLoad chrome://messenger/content/messenger.js:174
specialTabs.js:1034
showWhatsNewPage chrome://messenger/content/specialTabs.js:1034 openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740 onLoad chrome://messenger/content/messenger.js:174
17:11:36.077 Uncaught : Component returned failure code: 0x8055001e [nsIMsgDBView.open]
_createView resource:///modules/DBViewWrapper.sys.mjs:1214 _applyViewChanges resource:///modules/DBViewWrapper.sys.mjs:1524 _enterFolder resource:///modules/DBViewWrapper.sys.mjs:1282 open resource:///modules/DBViewWrapper.sys.mjs:897 _onSelect chrome://messenger/content/about3Pane.js:2756 handleEvent chrome://messenger/content/about3Pane.js:1725 updateRowClasses chrome://messenger/content/tree-listbox-mixin.mjs:717 updateSelection chrome://messenger/content/tree-listbox-mixin.mjs:599 _onClick chrome://messenger/content/tree-listbox-mixin.mjs:189 handleEvent chrome://messenger/content/tree-listbox-mixin.mjs:156
DBViewWrapper.sys.mjs:1214 17:12:11.849 1733591531849 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.sys.mjs :: getUninstallPingPath :: line 112" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.sys.mjs:112 removeUninstallPings()@resource://gre/modules/TelemetryStorage.sys.mjs:2035 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:2022 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:368 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.sys.mjs:738 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.sys.mjs:887 17:13:36.200 Use of nsIFile in content process is deprecated. NetUtil.sys.mjs:249:50 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:260:23 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:268:23 17:13:45.735 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22
2) Troubleshooting Information
Application Basics
Name: Thunderbird Version: 128.4.3esr Build ID: 20241108210256 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.4.3 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Multiprocess Windows: Fission Windows: Remote Processes: 2 Enterprise Policies: Google Location Service Key: Google Safebrowsing Key: Mozilla Location Service Key: Safe Mode: Memory Size (RAM): Disk Space Available:
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, 0, 3
account17: INCOMING: account17, , (imap) miltonkeynes.theukhost.net:993, 3, 3 OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
account19: INCOMING: account19, , (imap) miltonkeynes.theukhost.net:993, 3, 3 OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
account28: INCOMING: account28, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account29: INCOMING: account29, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account30: INCOMING: account30, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account31: INCOMING: account31, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account32: INCOMING: account32, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
Libraries
Library Status Expected minimum version Version in use Path
RNP (OpenPGP)
OTR - -
Calendar Settings
mark
Name Value
Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organiser Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Isolated Web Content: 1 GPU: 1
Add-ons
Name Type Version Enabled ID
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
System theme — auto theme 1.3 true default-theme@mozilla.org
British English Dictionary (Darmeth) dictionary 4.8 false {d187b435-812e-4813-a93e-edccc4118f9d}
British English Dictionary (Marco Pinto) dictionary 3.3.6 false marcoagpinto@mail.telepac.pt
Archive old messages extension 0.1.4 false archive-old-messagesr@adamreichold.de
duplicateContactsManager extension 2.1.1 false duplicateContactsManager@ddvo.net
gContactSync extension 3.1.7 false gContactSync@pirules.net
Manually sort folders extension 2.3.0 false tbsortfolders@xulforum.org
Language: English (GB) locale 128.5.20241202.160748 false langpack-en-GB@thunderbird.mozilla.org
Dark theme 1.3 false thunderbird-compact-dark@mozilla.org
Light theme 1.3 false thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: ZoneAlarm NextGen Antispyware: Firewall: ZoneAlarm NextGen Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features Compositing: WebRender (Software) Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.19041.4355)
GPU #1 Active: Yes Description: NVIDIA NVS 300 Vendor ID: 0x10de Device ID: 0x10d8 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 0862103c RAM: 512
GPU #2 Active: No RAM: 0
Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 1280x1024@60Hz scales:1.000000|1.000000 Display1: 1280x1024@60Hz scales:1.000000|1.000000 DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=2 error=0 GPUProcessPid: 9576 Window Device Pixel Ratios: 1,1 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object]
Decision Log HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRenderfailed by runtime: Disabled with non-zero canvas worker threads REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 128 - 480
Speakers (USB AUDIO ) USB\VID_1130&PID_1620&MI_00\7&de0315b&0&0000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Microphone (USB2.0 MIC) USB\VID_1908&PID_2310&MI_02\7&1280499&0&0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Profiles\e9e3g6bm.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1705403 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 1 browser.download.useDownloadDir: true browser.search.region: GB dom.apps.reset-permissions: true extensions.lastAppVersion: 128.4.3 font.internaluseonly.changed: true font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 gfx.crash-guard.d3d11layers.appVersion: 78.14.0 gfx.crash-guard.d3d11layers.deviceID: 0x10d8 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4195 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x10d8 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 idle.lastDailyNotification: 1733481226 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1733252030 places.history.expiration.transient_current_max_pages: 44482 plugin.importedState: true plugin.state.npbrowserplugin: 0 plugin.state.npctrl: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 2 plugin.state.npwlpg: 0 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1733481228179 privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.osreauthenticator.password_last_changed_hi: 748071 security.osreauthenticator.password_last_changed_lo: 1963215560 security.remote_settings.crlite_filters.checked: 1635364928 security.remote_settings.intermediates.checked: 1635364928 security.sandbox.content.tempDirSuffix: {bf9049fb-be57-4bc3-8496-a0dbbdc0ae1c} security.sandbox.plugin.tempDirSuffix: {3a1867a1-7a38-47bd-a4a7-c4feca12d77f} signon.importedFromSqlite: true storage.vacuum.last.content-prefs.sqlite: 1732272901 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1731775945 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version Version in use
NSPR 4.35 4.35
NSS 3.101.1 3.101.1
NSSSMIME 3.101.1 3.101.1
NSSSSL 3.101.1 3.101.1
NSSUTIL 3.101.1 3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\mark\AppData\Local\Thunderbird\Profiles\e9e3g6bm.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true
Internationalisation & Localisation
Application Settings Requested Locales: ["en-GB"] Available Locales: ["en-GB","en-US"] App Locales: ["en-GB","en-US"] Regional Preferences: ["en-GB"] Default Locale: "en-GB"
Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: \\REMUS\HP Deskjet 1050 J410 series print.more-settings.open: true print.print_printer: PDF995 print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_colorspace: 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print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_width: 209.973 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_plex_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_scaling: 1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_scaling: 1 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_to_file: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_to_file: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_bottom: 57 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_left: 12 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_right: 12 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_unwriteable_margin_top: 6 print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_colorspace: print.printer_CutePDF_Writer.print_command: print.printer_CutePDF_Writer.print_downloadfonts: false print.printer_CutePDF_Writer.print_duplex: 0 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: &PT print.printer_CutePDF_Writer.print_footerright: &D print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: &T print.printer_CutePDF_Writer.print_headerright: &U print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: 9 print.printer_CutePDF_Writer.print_paper_height: -1.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_unit: 1 print.printer_CutePDF_Writer.print_paper_width: -1.00 print.printer_CutePDF_Writer.print_plex_name: print.printer_CutePDF_Writer.print_resolution: 600 print.printer_CutePDF_Writer.print_resolution_name: print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit: true print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_bgcolor: false print.printer_EPSON_Stylus_Photo_830U_Series.print_bgimages: false print.printer_EPSON_Stylus_Photo_830U_Series.print_command: print.printer_EPSON_Stylus_Photo_830U_Series.print_downloadfonts: true print.printer_EPSON_Stylus_Photo_830U_Series.print_evenpages: true print.printer_EPSON_Stylus_Photo_830U_Series.print_footercenter: print.printer_EPSON_Stylus_Photo_830U_Series.print_footerleft: &PT print.printer_EPSON_Stylus_Photo_830U_Series.print_footerright: &D print.printer_EPSON_Stylus_Photo_830U_Series.print_headercenter: print.printer_EPSON_Stylus_Photo_830U_Series.print_headerleft: &T print.printer_EPSON_Stylus_Photo_830U_Series.print_headerright: &U print.printer_EPSON_Stylus_Photo_830U_Series.print_in_color: true print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_bottom: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_left: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_right: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_margin_top: 0.5 print.printer_EPSON_Stylus_Photo_830U_Series.print_oddpages: true print.printer_EPSON_Stylus_Photo_830U_Series.print_orientation: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_pagedelay: 500 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_data: 9 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_height: 11.00 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size: 4391016 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_type: 0 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_size_unit: 1 print.printer_EPSON_Stylus_Photo_830U_Series.print_paper_width: 8.50 print.printer_EPSON_Stylus_Photo_830U_Series.print_reversed: false print.printer_EPSON_Stylus_Photo_830U_Series.print_scaling: 1.00 print.printer_EPSON_Stylus_Photo_830U_Series.print_shrink_to_fit: true print.printer_EPSON_Stylus_Photo_830U_Series.print_to_file: false print.printer_HP_Deskjet_D1400_series.print_bgcolor: false print.printer_HP_Deskjet_D1400_series.print_bgimages: false print.printer_HP_Deskjet_D1400_series.print_command: print.printer_HP_Deskjet_D1400_series.print_downloadfonts: true print.printer_HP_Deskjet_D1400_series.print_edge_bottom: 0 print.printer_HP_Deskjet_D1400_series.print_edge_left: 0 print.printer_HP_Deskjet_D1400_series.print_edge_right: 0 print.printer_HP_Deskjet_D1400_series.print_edge_top: 0 print.printer_HP_Deskjet_D1400_series.print_evenpages: true print.printer_HP_Deskjet_D1400_series.print_footercenter: print.printer_HP_Deskjet_D1400_series.print_footerleft: &PT print.printer_HP_Deskjet_D1400_series.print_footerright: &D print.printer_HP_Deskjet_D1400_series.print_headercenter: print.printer_HP_Deskjet_D1400_series.print_headerleft: &T print.printer_HP_Deskjet_D1400_series.print_headerright: &U print.printer_HP_Deskjet_D1400_series.print_in_color: true print.printer_HP_Deskjet_D1400_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_left: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_right: 0.5 print.printer_HP_Deskjet_D1400_series.print_margin_top: 0.5 print.printer_HP_Deskjet_D1400_series.print_oddpages: true print.printer_HP_Deskjet_D1400_series.print_orientation: 0 print.printer_HP_Deskjet_D1400_series.print_pagedelay: 500 print.printer_HP_Deskjet_D1400_series.print_paper_data: 9 print.printer_HP_Deskjet_D1400_series.print_paper_height: 11.00 print.printer_HP_Deskjet_D1400_series.print_paper_size: 6815860 print.printer_HP_Deskjet_D1400_series.print_paper_size_type: 0 print.printer_HP_Deskjet_D1400_series.print_paper_size_unit: 1 print.printer_HP_Deskjet_D1400_series.print_paper_width: 8.50 print.printer_HP_Deskjet_D1400_series.print_reversed: false print.printer_HP_Deskjet_D1400_series.print_scaling: 1.00 print.printer_HP_Deskjet_D1400_series.print_shrink_to_fit: true print.printer_HP_Deskjet_D1400_series.print_to_file: false print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_D1400_series.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: -437918235 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 9 print.printer_Microsoft_Print_to_PDF.print_paper_height: 297.011 print.printer_Microsoft_Print_to_PDF.print_paper_id: 9 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 1 print.printer_Microsoft_Print_to_PDF.print_paper_width: 210.016 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 1 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0 print.printer_Mozilla_Save_to_PDF.print_bgcolor: false print.printer_Mozilla_Save_to_PDF.print_bgimages: false print.printer_Mozilla_Save_to_PDF.print_duplex: 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0 print.printer_Mozilla_Save_to_PDF.print_edge_left: 0 print.printer_Mozilla_Save_to_PDF.print_edge_right: 0 print.printer_Mozilla_Save_to_PDF.print_edge_top: 0 print.printer_Mozilla_Save_to_PDF.print_footercenter: print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT print.printer_Mozilla_Save_to_PDF.print_footerright: &D print.printer_Mozilla_Save_to_PDF.print_headercenter: &T print.printer_Mozilla_Save_to_PDF.print_headerleft: print.printer_Mozilla_Save_to_PDF.print_headerright: print.printer_Mozilla_Save_to_PDF.print_in_color: true print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5 print.printer_Mozilla_Save_to_PDF.print_orientation: 0 print.printer_Mozilla_Save_to_PDF.print_page_delay: 50 print.printer_Mozilla_Save_to_PDF.print_paper_height: 11.6929 print.printer_Mozilla_Save_to_PDF.print_paper_id: iso_a4 print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0 print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.26772 print.printer_Mozilla_Save_to_PDF.print_resolution: 0 print.printer_Mozilla_Save_to_PDF.print_reversed: false print.printer_Mozilla_Save_to_PDF.print_scaling: 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true print.printer_Mozilla_Save_to_PDF.print_to_file: true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0 print.printer_PDF995.print_bgcolor: false print.printer_PDF995.print_bgimages: false print.printer_PDF995.print_command: print.printer_PDF995.print_downloadfonts: true print.printer_PDF995.print_edge_bottom: 0 print.printer_PDF995.print_edge_left: 0 print.printer_PDF995.print_edge_right: 0 print.printer_PDF995.print_edge_top: 0 print.printer_PDF995.print_evenpages: true print.printer_PDF995.print_footercenter: print.printer_PDF995.print_footerleft: &PT print.printer_PDF995.print_footerright: &D print.printer_PDF995.print_headercenter: print.printer_PDF995.print_headerleft: &T print.printer_PDF995.print_headerright: &U print.printer_PDF995.print_in_color: true print.printer_PDF995.print_margin_bottom: 0.5 print.printer_PDF995.print_margin_left: 0.5 print.printer_PDF995.print_margin_right: 0.5 print.printer_PDF995.print_margin_top: 0.5 print.printer_PDF995.print_oddpages: true print.printer_PDF995.print_orientation: 0 print.printer_PDF995.print_pagedelay: 500 print.printer_PDF995.print_paper_data: 9 print.printer_PDF995.print_paper_height: 11.00 print.printer_PDF995.print_paper_size_type: 0 print.printer_PDF995.print_paper_size_unit: 1 print.printer_PDF995.print_paper_width: 8.50 print.printer_PDF995.print_reversed: false print.printer_PDF995.print_scaling: 1.00 print.printer_PDF995.print_shrink_to_fit: true print.printer_PDF995.print_to_file: false print.printer_PDF995.print_unwriteable_margin_bottom: 0 print.printer_PDF995.print_unwriteable_margin_left: 0 print.printer_PDF995.print_unwriteable_margin_right: 0 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