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Redundant home page

A couple of days ago Mozilla updated the home page. Even though I examined the spiel I now get MY Home page and a Mozilla page when I open up the computer. How do i get r… (read more)

A couple of days ago Mozilla updated the home page. Even though I examined the spiel I now get MY Home page and a Mozilla page when I open up the computer. How do i get rid of the Mozilla page?

Asked by rbroshar@ma.rr.com Prieš 23 minutes

Firefox will not open and I am getting an error message

I am getting the following error message: Platform version 131.0.1 not compatible with miniversion. Please see the screenshot attached for further details. I cannot ope… (read more)

I am getting the following error message: Platform version 131.0.1 not compatible with miniversion. Please see the screenshot attached for further details. I cannot open firefox due to this error message and I receive this error message every time I try to open the Firefox.

Asked by Charles Mitchell Prieš 34 minutes

Since when does Firefox set DisableAppUpdate automatically?

Good morning, We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "U… (read more)

Good morning,

We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "Updates disabled by your organization". So we cannot manually update firefox and are not sure why the setting is being set.

We used Procmon to capture logs:

Line 5169544: "2:29:45.2062951 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169546: "2:29:45.2063211 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169547: "2:29:45.2063338 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1" Line 5169548: "2:29:45.2063563 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1"


Is there anything in Firefox that can trigger the setting of this key?

Asked by mrvrach Prieš 1 savaitę

Last reply by mrvrach Prieš 2 valandas

How to disable the "Firefox for your spartphone and tablet" promotion page?

Firefox gets updates frequently and that's good. But with every update an extra tab is opened like this one: https://www.mozilla.org/nl/firefox/131.0/whatsnew/?oldversion… (read more)

Firefox gets updates frequently and that's good. But with every update an extra tab is opened like this one: https://www.mozilla.org/nl/firefox/131.0/whatsnew/?oldversion=130.0.1&utm_medium=firefox-desktop&utm_source=update&utm_campaign=131

How can I tell Firefox that I know how to find it in those app stores if I was using any of them? Or that I know how to find anything that I need on the Internet?

Why this aggressive promotion? What is the business model behind those free apps?

Asked by YeOldNerd Prieš 6 valandas

Silent uninstall on Windows ( -ms or /S) does not bypass Windows warning

Dear All, I need to uninstall Firefox silently from several computers, due to company restrictions. Uninstall must be silent (automatic), because I push the uninstall fr… (read more)

Dear All,

I need to uninstall Firefox silently from several computers, due to company restrictions. Uninstall must be silent (automatic), because I push the uninstall from Microsoft InTune.

At this stage, using "-ms" or "/S", I can bypass the normal uninstaller prompt, but I still get a Windows warning (from User Access Control), asking autorisation to perform changes on the device.

Can I bypass this prompt as well, so that the uninstall is indeed automatic and silent?

Alternatively do you know of means to modify this at Windows level?

Many thanks!

Asked by firefox2702 Prieš 9 valandas

webgl videos

I worked for a lot of time of some splendid webgl animation on a laptop gbl file in threejs that renders a video on screen texture and it worked fine untill firefox did s… (read more)

I worked for a lot of time of some splendid webgl animation on a laptop gbl file in threejs that renders a video on screen texture and it worked fine untill firefox did some updates and videos in laptop screen is glitchy, if i disable hardware acceleration it works, BUT firefox comes with it enabled by default and when clients come into my page see that ugly effect of the video, AND no there is not video drivers problem, my drivers are the latest and i tryed on different devices same thing, i thought that there are some problems with my domain checked and triple checked and no, with an older version of firefox it works perfectly, i tryed looking on other people webgl with video on it to see maybe i have a problem on my code and its same thing, no cors problems, drivers, or how video is coded, i loved firefox im using it for years but now i hate it so much cause it ruined months of work

Asked by adycobra2003 Prieš 9 valandas

Recent update on Mac Desktop

I just updated Firefox on my Mac. Subsequently when I tried to restart Firefox the OS thinks a copy is already running in a display and closes startup request down. I am … (read more)

I just updated Firefox on my Mac. Subsequently when I tried to restart Firefox the OS thinks a copy is already running in a display and closes startup request down. I am unable to use Firefox at all at the moment. Can this be fixed? Cheers John Spitzer

Asked by John Spitzer Prieš 14 valandų

MozillaUpdate does not clean up BitsTransfer

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, … (read more)

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, saying "A new BITS job could not be created." When I run the Get-BitTransfer command, I see the queue is filled with MozillaUpdate transfers. I have to execute "Get-BitsTransfer | Remove-BitsTransfer" to clear them out.

I can't find anything on the web to stop this, or even acknowledge it is happening to others.

Asked by jim.seymour Prieš 19 valandų

Firefox And Thunderbird Do Not Update On Windows 10

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to e… (read more)

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to either program, though it seems like most times, not every time. Currently there is one available for Firefox that does not download. Previously the download installed on its own when this happened. I have shut down and restarted the system at least three times. At the last time I restarted in Safe Mode With Networking. It detected the update but would neither download nor check for updates. The message read to reinstall the new version. Is there any way to fix this updating problem once and for all? It is peculiar the Edge does not display this behavior. Right now what tabs I had open froze; so I had to use this system to post with Firefox for Mac Monterey. Thanks in advance.

Asked by tightpurchaser Prieš 20 valandų

Mozilla Firefox since v127.0 cannot install anymore the Adobe Acrobat Pro extension (adobe_acrobat-1.0-windows.xpi)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do no… (read more)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do not work anymore!  :disappointed_face:

So, when you go in any higher version of Mozilla Firefox web browser then v126.0.1 (released May 28, 2024) to this web browser Menu Bar -> Tools -> Add-ons and Themes -> Extensions -> Install Add-on From File..., and then try to manually import-install the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) into the Mozilla Firefox web browser, and from this HDD location:

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn\adobe_acrobat-1.0-windows.xpi

The Mozilla Firefox web browser will say during this .xpi file installation: "This add on could not be installed because it appears to be corrupt"!  :disappointed_face:

However, in any Mozilla Firefox web browser version prior v127.0 (released June 11 2024), this manual import-installation of the adobe_acrobat-1.0-windows.xpi file will be most successfully installed in a Mozilla Firefox web browser without any problem!

I also create the most detailed and step-by-step post on the Mozillazine.org Forum and the Adobe Forum about all of this problem:

https://forums.mozillazine.org/viewtopic.php?p=14985444#p14985444

https://community.adobe.com/t5/acroba.../14893786#M480889

https://acrobat.uservoice.com/forums/.../48914657-mozilla-firefox-since-v127-0-cannot-install-anymor


So, please help and advice further. Thank you in advance and best regards!

Asked by Brus Prieš 1 dieną

Last reply by Brus Prieš 23 valandas

Firefox would not start & instructions followed toasted all my links

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll. The instructions I found onsite, using… (read more)

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll.

The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks.

I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete.

I then reinstalled Firefox.

I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings.

It will take me months to recover if I can even find those sites again....

I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before.

Now if you know a way that I can recover all my bookmarks, I will reconsider.

Bry

Asked by Bry703 Prieš 21 valandą

I am leaving FireFox

FF Settings menu, select, Startup, (Open previous Windows /tabs) is greyed out an not selectable. I adopted FireFox because I like the way that it operated. I could open … (read more)

FF Settings menu, select, Startup, (Open previous Windows /tabs) is greyed out an not selectable. I adopted FireFox because I like the way that it operated. I could open FireFox and previous tabs and windows would open automatically. When I opened a new tab, FF would jump there automatically. If I wanted to check spelling, I could type in the search window and see correct options. ALL THAT IS GONE! Why should I keep using FF when it has lost functions that I depended upon?

Asked by garythomas452 Prieš 23 valandas

Updated yesterday, and now I can't use it at all!

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, no… (read more)

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, nor shutting down the PC.

When I try to start it, it tells me "Firefox is already running, but not responding. The old Firefox process must be closed to open a new window."

Go to task manager, but the only thing I see related to Firefox is under Details pane. Shows a PID but I can't kill it even using the taskkill command as admin:

C:\Windows\System32>taskkill /im "firefox.exe" /t /f SUCCESS: The process with PID 24344 (child process of PID 19568) has been terminated. SUCCESS: The process with PID 15724 (child process of PID 19568) has been terminated. ERROR: The process with PID 32008 (child process of PID 8260) could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process with PID 19568 (child process of PID 20576) has been terminated.

The PID noted above shows a location of C:\Program Files\Mozilla Firefox\tobedeleted, but if I try to delete it (or any other tmp files with yesterday's date), it says they're open in Firefox and won't let me.

Attempted uninstall and reinstall. Same issues as above. Firefox is now unable to be used. I have a ton of bookmarks that I haven't backed up recently by the way. I do NOT want to lose them.

Asked by Laura M Prieš 1 dieną

Last reply by Laura M Prieš 1 dieną