Thunderbird Support Forum

When I open message filters and click on "Filter Log" , I just get the small window shown below, no log even though logging is enabled. Running Tbird 115.9

Thanks for any tips on getting this resolved. KR

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

Suddenly I can not receive my emails on Thunderbird. They do show up on my cell phone. When I send an email, I get the following, "Your message was sent, but a copy was not placed in your Sent folder due to network or file access errors. What can I do?? Ed PS I will get your email response on my cell phone, thank you.

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Recently all cox.net emails transferred to yahoo mail but kept the cox.net address. I prefer the Thunderbird format for emails, more options. How can I add them to Thunderbird? I already have them in Thunderbird with the cox.net address but no new emails are coming in on the ones that have already transferred to yahoo mail. (They didn't all go at the same time so I am still getting emails on the ones that didn't transfer yet.) Thanks.

Hello,

This is my very first post to a support community so please excuse me for any rookie mistakes and oversights.

T.B. 115.8.0 (64-bit) Windows 10 - IMAP settings with multiple domains and multiple accounts on each.

Problem/Issue: Most searches return the expected results, but in certain cases, and seems to affect mostly the sub directories in Local Folder (have not been able to replicate problems in strings found elsewhere).

Things I have already done: - Rebooted PC - Compacted the folder where the email resides - Repaired such folder - Confirmed that Global search is clicked for such folder - Opened the email to confirm that it does open and is valid (Remember that it's in Local folders so already downloaded)

E.g. Global search string "Re: New Project 25-301-623 needed into Swahili - word count 321" (which does exists in Local Folders) does not produce any results but (Deleted first character of the string) "e: New Project 25-301-623 needed into Swahili - word count 321" produced results for "New Project 25-301-623 needed into Swahili - word count 321" without the results for "Re:...". Additionally, no filters are displayed such as Location, People, etc. (Running the same search within the folder where it resides works fine.) Cutting down the string to only "Re: New Project 25-301-623" still does not find any results. Global search for string "Payable Summary for: August 2022", which resides in the same folder tested is found but no filter data available for Location, People, etc. However a search for "Project delivery for Job: 25-258-813" again residing in the same folder is found with Location, Account and People. I've tested same approach and tests on different folders to rule out Folder specific problems and behavior is the same problem.

Another example that might help in figuring things out. I tested a string of an email subject from an amazon order, which are long in nature do to # dashes, long numbers, etc. Performed a global search and the email was found but no Filters shown. Did the same search removing the end of the string "has shipped" and the email was found once again but with all Filters showing.

I hope I have been thorough enough. If any additional information is needed please let me know.

Thanks to all.

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

Hi, I have been a grateful and happy user of TB for over a decade.

Then TB updated to 115.

Currently at Version 115.4.1 OS Linux 4.18.0-477.27.1.el8_8.x86_64

I posted about it taking a long time to start up when using Unified folders, and this was fixed by me doing a clean install of 115 which took me a half day. However it still takes much longer to start up than previous versions to 115.

I still have the issues that I posted about: - Inbox displays incorrect number of messages - Issues with forwarded messages that also happen when using Unified folders. So I dont use Unified folders.

I now also have the issues (that I have not posted about): - Sometimes TB shows an empty message with a date of year 1969 - Sometimes when I compose a new message, which opens a new window, and then I switch out of that window back to the window that has Thunderbird in it, the new message window just disappears, along with the contents I have typed into it. Poof.

With TB pre-115, I always felt it was stable and reliable and had few issues over the years.

With 115 I now feel there are many issues, that I dont have time to dig into, or post about.

If I am using Firefox and I click "Email a link of this page" in TB, first the main TB application opens, and then a new separate window opens with a new message that contains the info of this page. In previous versions, the main TB application did not first open, just a TB new message window would open. This was much faster than what 115 does.

I have a number of email accounts in TB and I cannot use Unified folders, so I have to check the Inbox and other folders of each account separately.

I would install the Unified Folders Debugging 115.3 addon but I noticed it gives a warning before install that says it will have access to my whole computer, and my company's security policy will not allow installing based on this warning.

To be clear, I am not posting this to request help, nor to complain about this. I am posting this because I am a grateful long term user that appreciates what Mozilla provides, but think it is important for Mozilla to know the amount of issues that some users are experiencing with 115.

I use a Linux distro that lags having the latest version of TB, but I have checked the release notes of 115.4.2 and 115.4.3 and I dont see any of these issues being fixed, but I look forward to them hopefully being fixed in upcoming releases.

Question about Thunderbird 115.4.1 and Gmail. In the "All Mail" folder... I delete messages - but only to see them still there the next day. I tried empty trash as well as compact folder and expunge - but I clearly am doing something wrong. Can anyone tell me what I am doing wrong and help me?! I also tried both moving to trash folder in different directory as well as "delete immediately" in Account settings.

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displayed. The only option now available appears to open the attached image with PHOTOS which takes longer as Thunderbird has to call photos to load the image. Also it takes longer to actually display the image. So what happened?

My current work-around to this issue is to drag/drop the attached image to my photo editor which loads rather quickly. Much faster than photos.

I have donated. but I keep being asked to donate almost everyday. when that happens my email settings change, its very frustrating. I am a senior, I donate what I can but I can't donate daily or weekly. I donated back in September and I will again in April. please stop this overly aggressive campaign. you were never like this before. Thankyou sincerely Susan H.

Subject: [Thunderbird email client] Composing email: Clicking Options > Delivery Status Notification Does Not Work At All!!!

Good day from Singapore,

Today is 13 November 2023 Monday Singapore Time 7 PM.

Recently I have installed Thunderbird email client version 115.4.1 (64-bit) SUPERNOVA in Windows 11 Home version 22H2 in my home desktop computer.

I have numerous Gmail email account(s). I do not know whether GMAIL is using Postfix or EXIM Mail Transfer Agent (MTA).

I have composed and SENT emails with the Subject: "Singaporean man who previously attempted to contest in the 2023 Singapore Presidential Elections has applied for refugee status/political asylum in the UK on 23 Oct 2023" to the following international news media outlets, mainly British, American and Hong Kong:

[01] BBC News (UK)

[02] The Guardian (UK)

[03] The Observer (UK)

[04] The Daily Telegraph (UK)

[05] The Sunday Telegraph (UK)

[06] The Washington Post (USA)

[07] The New York Times (USA)

[08] CNN (USA)

[09] Yahoo News

[10] Wired.com (USA)

[11] Vice.com (USA)

[12] Mothership (Singapore)

[13] Must Share News (Singapore)

[14] The Independent (Singapore)

[15] Goodyfeed (Singapore)

[16] Sky News (UK)

[17] The Times (UK)

[18] The Independent (UK)

[19] Channel 4 News (UK)

[20] Daily Mail (UK)

[21] The Sun (UK)

[22] The Mirror (UK)

[23] South China Morning Post (Hong Kong)

[24] Financial Times (UK)

[25] Reuters (UK) - I am going to send email soon, but it seems Reuters don't have email addresses, only contact submission forms on its official website

[26] Agence France-Press (France) - I am going to send email soon, but it seems AFP don't have email addresses, only contact submission forms on its official website

Before sending each email, I will click Options > Delivery Status Notification in Thunderbird email client. I will ENSURE this option is clicked, besides clicking Return Receipts.

However, I have NEVER received any Delivery Status Notification for the emails that I have sent. Not even once. Though I have received Return Receipts, but they are very FEW.

Questions:

[1] Is there a bug with Thunderbird email client?

---OR---

[2] Did the Singapore Government have unfettered access and absolute control of all my email accounts? Were my outgoing emails to the above international news media outlets intercepted and deleted by the Singapore Government before they reach their recipients? Hence the above-mentioned international news media outlets have NEVER received my emails???

Many years ago, I think it was during General Election 2011 in Singapore, I think it was Mr. Tan Jee Say, who told me that the Singapore Government has secret/covert access to all the email accounts of all Singaporeans.

Why is the Singapore Government so scared to let the whole world know that Singapore Citizen Mr. Teo En Ming has flown from Singapore to London (transit in Shanghai, China) on 22 Oct 2023 Sunday and claimed refugee status / political asylum in the United Kingdom on 23 Oct 2023?

After the British Government has fully paid for my free Singapore Airlines SQ321 flight (because I only have about/approximately SGD$2400 in my bank accounts on 23 Oct 2023) and sent me back to Singapore from London Heathrow Airport (I was transferred from London Gatwick Airport to London Heathrow Airport) on a 12-hour flight on 23 Oct 2023, I saw someone (not me) had created a forum thread/topic at Hardwarezone Singapore Eat-Drink-Man-Woman (EDMW) forums with the title, something like:

"BREAKING Teo En Ming has claimed refugee in the UK on 23 Oct 2023..."

However, after 5 pages of forum discussion (I think), the administrators or moderators of Hardwarezone Singapore forums had QUICKLY deleted the above forum thread/topic. Maybe due to pressure from the Singapore Government. Maybe due to pressure from the Singapore Government.

I didn't see the actual forum thread/topic itself. What I saw was the Google Cache of the deleted forum topic. But now the Google Cache is also gone, I think.

Why is the Singapore Government so scared to let the whole world know that Singapore Citizen Mr. Teo En Ming has flown from Singapore to London (transit in Shanghai, China) on 22 Oct 2023 Sunday and claimed refugee status / political asylum in the United Kingdom on 23 Oct 2023?

Or is it a bug with Thunderbird email client that I have never received any Delivery Status Notification for the emails that I have sent out to the above international news media outlets?

Or was there a problem with the GMAIL SMTP servers?? Problem with Postfix MTA? Problem with Exim MTA? Problem with Sendmail MTA?

Why is the Singapore Government so scared to let the whole world know that Singapore Citizen Mr. Teo En Ming has flown from Singapore to London (transit in Shanghai, China) on 22 Oct 2023 Sunday and claimed refugee status / political asylum in the United Kingdom on 23 Oct 2023?

Mr. Teo En Ming has previously applied for political asylum / refugee status at the [1] United Nations Refugee Agency UNHCR Bangkok (21-22 March 2017), [2] in Taiwan on 5 Aug 2019 and [3] in Australia (application by email through the Australian Embassy in Kuala Lumpur) on 10 March 2020. But they were never reported in the news anywhere at all.

There is widespread news coverage on Amos Yee, who had offended Singapore Minister Mentor Lee Kuan Yew 8 years ago in 2015. Mr. Teo En Ming had also offended Singapore Minister Mentor Lee Kuan Yew 16 years ago in 2007, many many years before Amos Yee did. So I don't understand why the Singapore Government is so scared to have widespread news coverage of Mr. Teo En Ming. Why can't the Singapore Government let millions and billions of people know Mr. Teo En Ming???????

Regards,

Mr. Turritopsis Dohrnii Teo En Ming Targeted Individual in Singapore

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

Mozilla Thunderbird suddenly stopped loading e-mails from my ISP WOW! on my laptop on 10-25-2023. Any support or advice?

It began giving me the following error messages when trying to get or send messages: Sending of password for user sdcrumley did not succeed. Mail server pop3.knology.net responded: Auth-Status: Invalid login or password. Login to server pop3.knology.net with username sdcrumley failed.

However, I can still get messages and send messages on Wowway.com website/server. They have me in with same username/e-mail address and password. No problems there. Also checked the incoming and outgoing messages settings for correct addresses and they have not changed.