Thunderbird Support Forum

I can't open my Excel attachments in ThunderBird.

Is there a setting I need to open. The one I use by default only gives me word, wordpad options. or choose my own, which is still word and wordpad.

Thanks for any help.

   -=Mark=-

I'm using ThunderBird 115.7.0 and Windows 10.

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't connect to the account at GD. I use a pw manager and get the error [Enter your password for xxxxxxx.com on outlook.office365.com:"] Entering the pw stored in my password manager for other sites is working well, including this one at Mozilla. The stored login to GD email goes to my inbox on the GD Outlook server, so I assume the GD password works there but it doesn't for the account on TB. GD email imap/pop settings are in the attached image. What can I try next?

Please can you stop updating Thunderbird, or at least give us poor users the option of whether to accept them? Every time you update it I like Thunderbird less.

I was guided to use Thunderbird by my computer repair man when Outlook Express became unavailable to me. Gods, I miss good old Outlook Express; I could do anything I wanted with that.

TalkTalk are updating their email process shortly, will Thunderbird cope?

TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL Encryption method (for Windows/Mac Mail) SSL/TLS Server port (All devices if using IMAP) 993 Server port (All devices if using POP3) 995

Outgoing mail settings Values to use Outgoing mail server smtp.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL or TLS Encryption method (for Windows) STARTTLS Server port (All devices) 587

I have not received emails addressed to the three accounts we originally set up years ago. The only email that has come through is one from xfinity which uses the xfinity account name. I logged onto xfinity and no new messages are residing there. I've downloaded a couple of the Mozilla help articles but don't seem to be getting anywhere.

Using TBird 102.11.0: I have two accounts in TBird, A and B. I have a different smtp server configured for each one. I have flagged the server for Acct B as the default which worked fine until the last upgrade yesterday. Now when I write, it only selects the server for A. I can use the drop down to select the B server, but I want that as the default when I WRITE from the A account. If I WRITE from the B account, it works fine. How can I get it to use the B server all the time unless I manually select the A server?

Certain email newsletters that I signed up for (and verified) go directly to trash. I have no Thunderbird filters on nor does my internet or computer. How can I fix this? I switched from Outlook but sadly, will have to go back if this isn't fixed.

1. 1. What Happens

Everything worked fine. Computer simply shut off due to low battery. I rebooted, and when I opened Thunderbird flatpak version 115.1.1 (thunderbird-flatpak - 1.0), the "set up account" screen showed up with none of my previous settings and accounts.

1. 1. What I Tried

I tried importing my profile manually, but in the console it gives the following error: ``` Uncaught (in promise) DOMException: Could not open the file at /home/user/.var/app/org.mozilla.Thunderbird/.thunderbird/prefs.js ```

I tried importing both `~/.thunderbird` and `~/.var/app/org.mozilla.Thunderbird/.thunderbird` and it gave the same error.

Then, I tried moving all my data from `~/.thunderbird` to a `~/thunderbird-backup` folder, create a new profile *fake* in with the thunderbird "set up account" screen, delete the data it just created in the new `~/.thunderbird` profile, and finally move back in my data from `/thunderbird-backup`.

Now the error `Uncaught (in promise) DOMException` does not show up anymore. However, it does not resolve the issue.

It looks like the import operation works fine, as it tells me it is finished and that it needs to reboot. However, when it reboots, it comes back again with the same "set up account" screen, and none of my data is on there.

Any idea what’s going on? Also, why are there two `.thunderbird/` folder with profiles in it (one in `~/.thunderbird` and one in `~/.var/app/org.mozilla.Thunderbird/.thunderbird`)? Is it part of the problem?

I have just had an update to 112.0b1 (32-bit) but it looks completely different , I do not to uninstall this version and install old because I could lose all my folders

Any ideas how I change setting to look like the old version

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

I have already several times asked my question and have received no reply so far. Could you please reply to my e-mail: jean-pierre.biber@natcons.ch Here my question again: Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction does not work anylonger, and when I print things they come out wrong. Can you please help me fix that? My email is jean-pierre.biber@natcons.ch Kind regards Jean-Pierre Biber

Dr. phil. nat. Bureau Natcons Appenzellerstrasse 12 CH - 4055 Basel Switzerland

After updating to TB 115.5.2, we keep getting the following error message when we try to send or forward an email: Sending of the message failed. An error occurred while sending mail. The server is not responded. No such domain at this location. Please check message recipient "xxxxx@gmail.com" and try again. I get this error on all emails we try to send. We get this same error on my spouse's computer also that we use Thunderbird with. I have already checked settings with my ISP and the POP settings are correct. We can use other mail servers such as outlook.com and gmail.com using Thunderbird. ISP is cis broadband. have checked firewall, have uninstalled Thunderbird and re-installed without solution to problem. ISP has checked port to make sure it is not blocked.

incoming emails do not seem to be effected.

gmcfie@cis-broadband.com

Dear all,

On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help.

Regards, George

(A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail did install. However, 2 other emails, I also need, will not install without this error. I'm using McAfee LiveSafe antivirus on the new computer. If I can't solve this, I'll no longer be able to use Thunderbird (which I like!).