Thunderbird Support Forum

In my thunderbird program, version 91 64bit, on linux mint 20.3 cinnamon, the region and date/time is displaying properly, but the TBird program is taking the number for the hour from the message time and putting that number into the date as the month of the message. So, a 55-01-2022 message was received in 06-01-2022 at 23:55:12, but the date should be 06-01-2022. What am I doing wrong?

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

I have Thunderbird 91.9 I have 4 email accounts only 1 is having the receive problem. here is a link to my Pastebin https://pastebin.com/u/Danorske Attached is a pix. Any other info you need? Thanks Ron

Hallo there Thunderbird.

Question about transferring Thunderbird to Ssd. Data has to be on that mobile ssd or usb if I transfer it with a pc with internet to one of the device s. Can I get help with some instructions to connect to my mobile ssd?

Mrs chair

I have a profile containing three email accounts. It's huuuuge, but I was able to transfer it over to a second computer last year. I'd now like to update specific mailboxes on that second computer but don't want to have to recopy the profile.

Is there a way to update/backup/copy a specific mailbox for transfer to a second computer without having to use the profile?

Also, I'd like to be able to backup one of the three email accounts specifically. Is there a way to do this without using the profile? Thank you for any help.

As shown in the attached screen capture, recently these subfolders of "sent" have appeared to the left of the folder. They make the folders undeleteable. How do I get rid of them? I want to delete "sent" and create a fresh new "sent" folder.

Thanks John

Please HELP About a week ago Thunderbird stopped connecting to imap.gmai.com and have authentication failures. I have spent days reading and trying the fixes but still no joy. Please help I'm at my wits end. Reagards

I posted this question yesterday and received one reply, which I have rejected, but there was no way to respond in the thread so now I have to re-post the question. So that is yet another problem, why is there no way to respond in the thread. First question, I need a real answer and solution to the disappearance of my TB thumbnail icon under Start-Programs after agreeing to do an update. The first reply was to reinstall, which is not a solution in my opinion. I use many software's that do regular updates, and none have killed the thumbnail icons so this is a TB problem not a Windows problem. Secondly, I have spend over a week getting TB to function as I need it to function and to properly accommodate my email addresses. I really don't need to risk losing these efforts to a reinstall, and given my experience thus far, I don't trust TB to not kill my custom setup during reinstall. I am willing to work with TB developers but this kind of response is rather insulting frankly.

If you look at https://support.mozilla.org/en-US/questions/1201896 you will see an archived discussion on this topic.

One can display the size of folders using: View/Layout/Folder Pane And then right clicking the icon at the top right of the folder pane and selecting size.

The problem is that if too many digits are required, all that displays in the leading digit and one does not have any idea of the size without moving the cursor over the number to get display of the value. How does one increase the number of columns used to display that size so that it is more useful ?

I have to change the password for one of my Email accounts. I went to the help pages to find out how to do this. It told me to go TOOLS>OPTIONS or to the 4 dark bars in the upper right corner of the main page and select OPTIONS to find the Password Manager. Neither one of these paths exist. So...where is the password manager?. I'm using V91010.0 of Thunderbird. Methinks that your help pages may be outdated.

There is nothing to warrant the kind of attack I was subjected to in the response below. I raised legitimate concerns in my question, I am brand new to this support platform and it is not easy to figure out, and yes there is a big button at the bottom of the email that says "Mark it as Solved". I am not a moron as Mr. David is suggesting, and I have spent considerable time trying to figure out how to reply in a thread to no avail. If this is how you treat new users of TB, this is the beginning of the end of this software because users will not tolerate this kind of abuse. Shameful. So I still have no idea how to reply in a thread, and now I am beyond discouraged wondering what I have gotten myself into. Great way to welcome newcomers.

From David "I do not know why you cannot respond to posts here. An email is sent on each post and there is a large button at bottom, Post a Reply. People who work on this forum are all volunteers. We are not the developers and have no voice in the code being generated. We volunteer our time to assist users where possible with their problems. Yet, somehow you feel you are being insulted. Regarding your question, I use Win 11 and do not see a Start-Programs list, so cannot assist in that. "

I just noticed TB now has 5 address books & this is what I want to do: My email addresses are all mixed up so:

1] I would like down load all address books to 1 CSV file to sort & eliminate any email addresses that are NOT MY PERSONAL ADDRESSES.

2] Then I want to import MY PERSONAL ADDRESSES back to TB to 1 PERSONAL ADDRESS book, While eliminating [DELETING] all other PHONE BOOKS as I don't need them. I will do my own adding of emails myself, it's that simple.

Regards,

klxdrt

Despite reading similar support recommendations, Thunderbird V91.10.0 will not accept my passwords. I have three email accounts that I'm using with TB, and have used the same passwords for years. Now the program will not accept the passwords. Specifically, I cannot send outgoing mails. Incoming mails do arrive, but not the outgoing ones.

When trying to send an email, I get this message: "Log-in to server smtp.googlemail.com with user name [email address inserted here......@gmail.com] failed." Then, options for 'Retry' or 'Enter new password'. If I try to enter/create a new password, still it is not accepted. If I persist, I get this:"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

In Server settings/Authentication method, I tried switching from 'Normal password' to '0Auth2', but still the same problem.

Can anyone help with this? I'm lost....

Can't download email on Thunderbird v91.10 from GMail. I use IMAP with normal password. Tried OAuth2 and get an error message IMAP server imap.googlemail.com does not support authentication method. I changed passwords on Gmail and can log in from browser (could before I changed passwords). I have 2 desktop computers and both have same problem. We were able to download last night 6/6/2022.

Greetings, I'm attempting a pop3 connection with gmail using Thunderbird - newest I assume because I just downloaded it today. I get as far as logging into Gmail in the smaller window that pops up and then I "Allow." That window closes and goes back to what you'll see in the screen grab. I have verified that the password is correct by logging into Gmail using a browser I rarely use.

Can someone please look at my screen grab of the settings window and help me out?

Thank you!

Steve

I am getting this error message... This only started today.

"The STAT command did not succeed. Error getting message number and sizes. Mail server pop.googlemail.com responded: Invalid credentials."

Background... I have 3 x G-Mail addresses and was not able to get emails (starting today). I am using the latest version of Thunderbird -91.10.0(64bit) - so it "should" have been updated to the 0Auth2 settings, but it was not, so I did it manually (today). But now, with only ONE of the email accounts, I am getting the above error. All other settings are the same as the other 2 accounts and they are downloading, with no problems... Can you help in some way? Thanks Steve K

I have similar problem to many on this page. Mozilla Thunderbird cannot receive or send emails from gmail accounts as at today, worked perfectly yesterday. I have followed instructions being - go to Account Settings & Outgoing Server (SMTP) and amend GoogleMail to "Google Mail - OAuth2.googlemail.com". Also go to each email address and under Server Settings change the Server Name to "OAuth2.googlemail.com. I then closed Thunderbird and reopened it and no emails were coming in. I also tried sending an email but received this error message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) OAuth2.googlemail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again". PLEASE HELP AS I AM GOING CRAZY WITH THIS.