Thunderbird Support Forum

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

When I try to add a link by using Ctrl + K, the email draft essentially crashes. If I click on the email that I was writing, it dings/chimes. The email that was in progress is gone. It cannot be changed, does (did) not save as a draft, and cannot be closed.

Other aspects of Thunderbird continue to work, and I can write a new email. However, to get rid of the email that was in progress, I need to shut down the app. Restarting the computer does not get rid of the problem.

Any thoughts or suggestions?

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

I'm using Thunderbird with my hotmail account and have never had a problem before yesterday. Now I get this error message. "Unable to write the email to the mailbox. Make sure the file system allows you write priviledges." Can anyone advise on this? Temporary email is accounts@gardendesignernorthdevon.co.uk

Runs normally fast on my external monitor, but not on the laptop's internal display where it's really slow. In the beginning seconds of using mail, it runs great. But then after a few seconds the graphics are running slow. Mousing around, switching between emails, etc. - basically any interactions with the UI are really slow, makes it barely usable. But why is it that when I'm connected to an external monitor, things run ok?

Recent update switched all folder to show messages grouped into threads. This makes it harder to find new messages. As a result I did not see an email inviting me to a job interview for 2 months. Far too late to act on it.

Updates should NOT change any configuration settings. This is NOT acceptable.

Also, I have a lot of folders. There seems to be no way to set them all to unthreaded all at once. So now, I have to go through them one by one changing them back to the way it was.

I needed that job desperately and now I'm screwed. If I don't find a job in the next couple of weeks, I could be homeless.

The irony is that I have over 35 years of experience writing software but I can't find a job because of age discrimination.

Thanks for ending my life.

I work with my tabs a lot. When I open an attachment, Thunderbird opens a new tab and buts the content of the attachment (pdf) into a new tab. Often I need to save my work and stop working that day, and just let my computer go into sleep mode with Thunderbird still open in windows. In the previous versions, I could just start working the next day, and all my tabs are populated with the attachments and information I left open the day before. With this new update 115.4.2 (32-bit) it does not retain any of the information in any of the tabs that were previously left open. It only happens when the computer has been sleeping overnight or for an extended period of time. If I put the computer to sleep and then wake it up pretty quickly it keeps the tabs just fine. Very frustrating

Hello,

I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese charaters. In " View Source" choice, they're displaying correctly. But I tried " repair text encoding" didn't work.

And in my Font Advanced setting, it's searchable that there's encoding. But I cannot see it in my interface. If someone could share how it can be fixed?

Thanks.

I may have had this answered, but my email issues prevented me from seeing any answer.

I use Thunderbird with my gmail account. When I run Thunderbird on my computer, I don't load any emails (I do get emails on my iPhone). I get this error message: "Authentication failure while connecting to server imap.gmail.com." What does this mean and what should I do?

I have used Thunderbird for years and I use it for work. For the last two days, it has started to go slow, and it will freeze and I have to close out of it. This JUST started, and this morning it is almost not functional.

I have looked everywhere I could find to see what I can do and I cannot find anything. I even tried re-installing it.

What can I do?

I use Thunderbird for 4 Google email accounts and 1 Sasktel email account. All 5 accounts are IMAP. Sometime within the last few days, hundreds of sent emails have gone missing from one of the Google email accounts, and the single Sasktel email account.

I haven't made any changes.

My disk cleaner is set to leave Thunderbird alone.

Thunderbird updates automatically. Could the most recent update have somehow deleted my emails?

Is there any way to get those sent emails back on my laptop? I see that they still exist on the Sasktel and Gmail servers (if that's the right terminology)?

I keep getting the following error message when opening my Thunderbird e-mail desktop application: Sending of username did not succeed. Mailserver pop3.mail.dk replied: invalid command

What could the problem be and what is the solution?

Thank you in advance

Hello, Unfortunately after last updating to supernova Thunderbird very often freezes/crashes (several times a day). Is there any solution to this problem. I'm using version 115.4.2 (64bit) on Windows 11. This happens in several work stations.

Best regards Baron Paweł