Thunderbird Support Forum

I used to be able to see the number/count of new messages and old messages in all of my message folders. There seems to have been an update, and all of my numbers are missing. Can you tell me how to fix this please.

Regards, Jan Knight

Hi support, please I would like to know the recipient limits while sending a html bulk mail using thunderbird to prevent my SMTP from being banned. And I will appreciate a quick response.

Thanks.

Supernova 115 - I prefer the Quick Filter Search box (Ctrl+Shift+K) than the Global Search box (Ctrl+K) because it is easy to find messages.

Can anyone help to replace the Global Search box (Ctrl+K) by Quick Filter Search box (Ctrl+Shift+K) on mail Toolbar.

Thank you.

Windows 10 Thunderbird 115.4.2 (64 bit) Following the recent update, the Write icon has vanished. I can see it in Customise -Toolbars but can't do anything about it. I know there is a keyboard shortcut to get this done but I want my icon back please! Many thanks Howard

I am missing my top customizable toolbar, the spaces toolbar and a toolbar which is added through an installed add-on (QuickFolders). I thought it might be solved by clicking on 'customize' in the view toolbar menu, but the button is greyed out and does not respond.

I've been working with the QuickFolders add-on author and he is stumped so I'm thinking it may be a Thunderbird issue. I am running TB 115.4.2 on Windows 11.

With Thunderbird 115.4.2., the program no longer permits a compact density for the folder tree if you also need or prefer a more spacious ("default") setting for the emessage list and contents.

These spacing preferences should be separated...because the folder tree view does not change from minute to minute, so it does not need to be seen and studied as often. BUT the message list is constantly changing so users always need to at it more closely and frequently as messages are constantly arriving.

  So more space more is more important for the message list than it is for the folder tree view.  And if you have many folders, as I do, you may want a more compact view of the folder tree to reduce need for constant scrolling....even though you may want--or need--an easy  to skim and see view of the message list, as I do. 

After the redesign in the current version 115.4.25, it has now become either all too small, or all too spacious, but no longer possible to have a compact tree view for the folders and a more spacious or default view fpr the message list and contents.

Can you please separate the density setting for the folder tree from the setting for the message list, or otherwise permit a setting that looks like "compact" for the folder tree list displayed at left, but also permits a more spacious, or "default" spacing for the message list when displayed horizontally above the message content?

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

Using Gmail Account we have the a) Inbox and b) All Mail.

If any unread email it shows the number of unread emails next to the inbox but NOT next to in All mail. In Thunderbird it shows the number of unread message next to Inbox and All email.

how can we replicate so it behaves like Gmail - so it does not show the unread message next to All Mail

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

Seeking tutorials on the rules necessary to create good looking tables in an email. such as: Can Cells be selected and combined (like in a spreadsheet) Where are any good tutorials about creating tables, etc.

When Thunderbird opens, the message area is always positioned somewhere back during 2018 or 2019 messages, regardless of whether there is a new message pending. This happens with both Inbox and Sent Items. I have tried re-sorting by date, but next time Thunderbird opens the same thing happens.

This has been occurring for only about 1-2 months. Prior to that, Thunderbird would do what it always did and would open up by showing the new email for say 02-Nov-2023 in bold at the bottom of the message area. But now I have to manually scroll the message area from 2018 all the way down through 2019-2020-2012-2022 to 2023 in order to see the new message at the bottom.

Is there some setting somewhere which controls this, which I can adjust? What action do I need to take to fix this?

I would like to change the font size of the entries in my Messages pane. Changing it with View>Font Size changes everything, and this uses way too much space in the Folder and Message Detail panes. If you compare the defaults prior to the latest update to what 115.4.1 has you will see what I mean. Tried to find something in ConfigEditor but didn't see anything. Thanks

Hi there!

How can I see the full mail adress in my list of received emails (instead of just a name)? It's kind of a security issue, since everybody can just pick any name. My friend Robert can send me a mail showing his name is PayPal. It's an open door to scammers and deception!

It seems like there were add-ons in the past "Show Adress Only" or "Full Adress Column" but they're not supported by new Thunderbird versions.

How come an add-on is needed to show such a simple and already received information? There are so many things that can be displayed but this important one seems missing. I would feel much better if I could see the real mail adress for any mail received without having to click on it. Thunderbird would feel more professional.

Are there any other supported add-ons to enable it? Why doesn't Mozilla add this function?

Best regards

When I navigate to the hamburger menu->View I see only Toolbars, Layout, and Folders - no Sort by option. I dislike the threaded view and would like to eliminate it. What should I do? (Version 115.4.2 64 bit)

Hi, I'm trying to make a new footer for my company. Is it possible to attach vector logo in it? If so, could you tell me how to do that step by step? Thank you very much.

Can't sort emails by date - Setting selections frozen on "Subject" under "Sort By" (115.4.2) Only affects one email account, but not another. Only recourse is to sort by "unread" to get new emails - otherwise old subject emails display in the inbox.

Please tell me how to remove the notice of new emails that comes onto my computer when I'm working with a different program. It's very distracting and annoying. Thanks.

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

1. I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!! I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'. Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day
2. tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so
3. the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!! I used different colours to indicate different response in a thread -- thereby having an immediate way to see the order of responses.
4. I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year. I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder. Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time.
5. 'a picture says a thousand words' -- emojis are so useful in this way, especially when one is tired or can't think of the right words to say. This feature was taken away years ago, and I wish that TB would bring it back. The minimal 'yellow faces' are minimally useful.
6. The 'signature switch' button is in the wrong place -- exactly where one would normally click to get back into TB after doing something in another program. It needs to be moved over to the left, or placed somewhere else.

It seems to me that the TB functions (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

Blessings

There is no longer a mail toolbar and it doesn't show up in the toolbar menu. I am not very tech savvy so don't understand what a unified toolbar is. Anyway, I wanted to tag a message and can't find a way to do it. Thanks for any suggestions.