Thunderbird Support Forum

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

4 of my many T.Bird email folders somehow lost their email contents (about 50 emails). I have an older T.Bird email backup and want to only reload the 4 empty folders using the backup. I want to keep any emails that may be in my other current folders but not in the backups. I am not sure how to do this.

If I copy the same named T. Bird email root directory [b0mdofvn.default] back up folders into the current email root directory, I see the replaced emails very briefly and then they self delete, leaving the folders empty.

How do I fix this?

I am attempting to transition to Thunderbird. I have become quickly familiar with the HTML/CSS underlying the UI, and with the older userChrome.css structure for personal customization.

However, I can not figure out how to change the default background color of the message composition window -- which exists in a separate window from the main message viewer window -- from #2a2a2e to basic white.

Cracking open a copy of omni.ja in the app package, the only ID that I can find that seem to possibly be relevant is #messageArea, found in the following .css files:

chrome/classic/skin/classic/messenger/messageQuotes.css chrome/classic/skin/classic/messenger/shared/editorContent.css chrome/classic/skin/classic/messenger/shared/messengercompose.css

I have tried to override the default #2a2a2e color of the message composition area in my userChrome.css file, but to no success. (By contrast, it was easy to change the background color of the message viewing area with #messagePane)

I have tried the obvious step of changing the background color to white in the color settings option. Even after multiple app restarts, this setting does not affect the dark grey default background of the composition window.

Is there a name to this window div and a class or ID that i could access and customize through my userChrome.css file?

Thanks!

The program says I now have 11 emails which haven't been opened but there are no emails to open, just emails received previously. Apparently I am receiving but they are not visible to me. what happened and how to fix. I'm an amateur and don't understand computer commands.

When I am deleting emails, I frequently end up with the same email as most recent in my inbox and thus automatically selected. This opens a new tab with the same email as content and soon my tab section is filled up with multiple versions of the same few emails and the inbox tab pushed off the screen.

Can there not be a setting to open up the existing tab if it has the same content. Or alternatively a way to pin the folder tab (normally inbox) on the left of the tabs permanently.

Other tabbed applications do not open up multiple tabs with the same content.

Yes I could shut the unwanted, repeated tab each time Thunderbird opens it, but I don't want to have to.

This seems like an easy feature? Please??

Good afternoon,

I recently installed Thunderbird, and it worked fine for a little while. More recently, I have been having problems with it. One of them I was able to fix after some research and trial-and-error (which was Thunderbird not letting me log into my Comcast/Xfinity email account), but this second issue is confusing. I had to remove the account to get back into it (during the first issue), so I'm guessing that must have caused this (second) problem?

When I went to check my filters/rules today (since I receive significant amounts of spam), I was shocked to see that my filters list was empty (I had about 30 or so filters in place before the first issue occurred). I'm guessing there's no way for me to get these back, and so I'll have to manually reinstate each filter "by hand"?

If there is any way to do this more easily, I would greatly appreciate it. Thank you in advance for your time!!

Your response to: no calendar tab after installing lightning

"Not sure what you installed and why. The Lightning add-on is no more. The calendar has been integrated into Thunderbird since quite a while. There is no need to install an add-on. "

So if Lightning is no longer valid - please remove old references to it!! How do I get the old plain calendar tab on????

I normally open messages in tabs under exactly one circumstance: when I right-click on a message and explicitly open it in a tab.

I've found that (until I changed the handling of PDFs to "Save file") any PDFs that opened using Thunderbird's preview function would reopen if I closed and relaunched Thunderbird. This is not desired behavior.

I will also note that if I open Settings, it opens in a tab, rather than a separate window. This is neither expected nor desired (and my natural reaction is to click the close button on the window, closing Thunderbird, because "Settings" is something I expect to be in a window, not a tab. And that, too, reopens if I reopen Thunderbird.

And worst of all, those tabs that shouldn't be reopening at all are reopening in front of the main tab.

There was an extension called "Thunderbird-DontRestoreTabs," that would do exactly what I want, but that was made obsolete when the underlying extension technology was deprecated, so it is of no use in 115.9.0.

I wrote an email without putting in anyone for the 'TO:' or 'CC:' fields. The BCC: field only had my own email address in it.

I accidentally sent this email before I had sorted out the TO: and CC: fields properly.

In my sent email and it had 'undisclosed-recipients' in the To: field.

I found this disconcerting, since I wasn't SURE if I hadn't put anything in the CC: or TO: fields. I worried I may have sent a rough, poorly worded email to someone and that could backfilre.

Am I right that whenever 'undisclosed-recipients' is shown in the To: field and I sent the email, I can check in that sent email who was in the BCC: field and that should re-assure me who had actually recieved a copy of that email.

Clarity in this area would be VERY helpful.

Regards

   Mark

Hi, I have used Thunderbird for many years and always liked it. I would like to know is there a way to tone down the brightness of the white message pane in email ?? It is very bright and glaring. Any white anywhere else I go is just fine. Thank You,, Banyarola

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.