Thunderbird Support Forum

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

suddenly Thunderbird email stopped working. I keep getting a request to input and change my password and have done that several time. I also have gone through all the steps to ensure all the info was correct and connected properly. My email works fine when I login through the internet. Passwords are correct, connection info is correct. My emails work fine on my phone. I have uninstalled the program but it had no effect. I am using version: 102.0.2 (64-bit)

Since the upgrade from v.98 when I get an email, it appears as if it were a table, not in the usual format which displayed text with active hyperlinks. This only happens to mail in the inbox. If I move the email to another folder, for example, junk, the message reads as normal. If the message is filtered to junk automatically, it reads as normal.

This only happens with the inbox. Both newly downloaded or previous emails saved to another folder all read properly...UNLESS they are transferred to the in box in which case I get some form of table.

The following two images are 1. the message as received or transferred to the inbox and 2. the same message read from any other folder. (I was unable to add these images to this post for some reason, but I have continued the narration in the first answer below.

BTW, if I attempt to go to my previous version, which worked perfectly, I lose all my data.

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in a different question that this is necessary to avoid overloading servers.

Is this true and still appropriate? How can I as a user tell what I can set this to?

From a UX point of view it would definitely be better to just check all folders for new mail.

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using Thunderbird. Even after my email provider switched to using Microsoft’s Outlook servers. But when I subscribed to Microsoft’s Office365 and accidentally opened its Outlook module/application I was no longer able to send out emails. I could of course receive and send emails when I logged into the web version of Outlook, but while I could still receive emails I could no longer send them via Thunderbird. When I installed the latest version of Thunderbird (78.14.0 (32-bit)) I was no longer able to even receive emails. However, when I set up a “new” account (and used the email provider given password, which works at the web version of Outlook) and switched from POP3 to IMAP I was able to receive emails again, but I am still unable to send emails. I have tried numerous settings for my Outgoing Server (SMTP). None have worked. So my questions are: 1. What are the appropriate SMTP settings? I’ve tried so many, so I’m not providing the current ones. I’d like to start with a clean slate! 2. Are there any settings elsewhere that I need to tweak? 3. Why can’t I see (and alter if necessary) my password in my settings? (I assume they are still the appropriate ones that I inserted when I set up my account again.) However, even when I manually insert them after an error message and a form asking for my password they do not work. I’ve tried it with my antivirus and firewall protections (Webroot & Windows) turned off. SC

I realized that when i use Quicsearch field for searching in message BODY, it works wrong. When i put to search field value 1084783026 it finds some messages, but when i delete one number (either from begin or end) , it does not find anything, even not than previous records . I got to some problems because of that... :-( With regards Martin

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system. I am not what you would call computer literate so I have no idea what is going on. Any help will be gratefully received Regards Geoff Chatfield

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.