Thunderbird Support Forum

I select multiple files in File Explorer and select, right click, Send To, Thunderbird, but only one of the files actually appears in the Thunderbird email. It appears that which one shows up as an attachment to the email is quite random. This used to work fine with all the selected files showing in the email, I haven't upgraded anything so far as I know, and I don't think I have changed anything at all. Any ideas most welcome. Incidentally, if I select only one file to send then it works fine; if I select multiple files to send through Outlook, then that works fine. I just cannot send multiple files through Thunderbird. I am using Thunderbird version 115.4.1 (64 bit). I have looked at the issue on Microsoft pages and they are of the opinion that this is a Thunderbird issue, not a Windows one. Thank you for your help in advance. Cheers

I need help to organize the folder structure that was messed up during update to Thunderbird 115. Most urgent is one inbox folder which is now found under the accounts folder and not in the general inbox folder with all the other inbox folders. I would like to beable to move this misplaced inbox folder to it's original place in the general inbox folder.

Also in this misplaced inbox folder, its has other folders in it: template, draft, sent etc. These folder should stay in the accounts folder.

I hope that a future update will clear the mess, and other solutions are welcome :-)

When I create an email and attempt to insert a link, the message pane will freeze up. Been ongoing for several weeks now. It has forced me to use another client as we can not create any emails with links and that is critical. Version 120.ob1 32 bit Windows 10 PC (no changes made to anything prior to issue.

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.

Hello, I have Thunderbird running on two different OS's. Linux (115.3.1) and Windows 11.(115.4.1). Both act the same way. Both are have the same email address and are linked to two gmail accounts. I have noticed that web based gmail email there is only a "Sent" Folder. On Thunderbird there is a "Sent" and "Sent Mail" folder. on one account the other only has "Sent" They are not always in sync. When I send an email, sometimes it seems to "Hang" sometimes not. I am wondering if I can remove the "Sent Mail" folder or the "Sent" folder as that could be causing the problem?

Thanks in advance.

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing requiring me to re-sign into my Microsoft account, for some reason, but whenever I press "continue" to sign in, nothing happens, and selecting "cancel" also has no effect. I'm already signed in to my Microsoft account on my laptop, anyway, so I don't know why this window keeps appearing, but I assume it's related to the fact that I'm having trouble sending e-mail. I have to keep closing the Thunderbird program and re-opening it every time I want to send new messages. This is becoming very tiresome. I've already tried closing and re-opening the Thunderbird program, but that doesn't fix the problem. I'm working on a Mac, with the latest iOS. All suggestions appreciated!

My colleague has updated his thunderbird to version 115.4.1. He As operating system he has windows 11 Home Version 22H2. His "old" thunderbird worked perfectly.

Now he has the following problem: If he writes an e-mail, the "send" button is missing. I've found nothing but a solution in my research. However, he can easily receive e-mails.

Do what?

After updating Thunderbird, I can't see my email. There are no emails or even accounts, although there are messages in the program settings and messages are downloaded in the background.

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? thanks, todd

Thunderbird was working great until today... you "offered" me an upgrade to SuperNova 115 after which I am no longer receiving any incoming email. Does not even ask me for the password on startup as the old version did. I have checked the Windows Firewall and added Thunderbird.exe. I need help getting this to work or reverting back to previous version. Also, I recently lost a great deal of pop mail from the inbox and would like to know why - it was telling me I could not Compact the Inbox due to not enough space or not having permissions - neither of which should have been a problem. Please don't make me switch to Gmail!! Help......

Get red error when i write email adresses manually in the To field. Only way to put in adresses is first create an entry in the adressbook and then from the adressbook add the emailadress to the email To fields. Thunderbird version 115.4.1 (64-bit)

Hi, I use a old Thunderbird version (38) for Windows Serveur 2003 and I can't connect a Microsoft 365 account. He indicate " A error with login or password" (screenshot in attachment). My password is correct, because it is OK with an other computer with recent Windows and Thunderbird version. I think the problem is with OAuth. Do you have a solution ? Thank you for your support.

Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the respective folders are listed under Retention rules: Do not delete messages.

The emails displayed in the folders no longer correspond to the contents in the folders. Example: A folder displays: 7, properties in the same folder displays: 1226 with 447 MB. It looks similar in the other folders.

How can I ensure that all available emails are displayed in Thunderbird again?

A repair with *.msf does not help.

Many thanks for your support. Erwin

Hello, I'm using Thunderbird (and before Netscape Messenger) already 30 years. With this new version 115.4.1 (32-Bit) I'm now experiencing the symptom, that, when I reopen one of the mailboxes the focus is not in this mailbox on the last read mail as it was always in earlier versions, it now focusses somewhere so that you always have to scroll to the point where you have been last time.

I have never needed to see every single email in my inbox when I first open Thunderbird but I'd assume it trying to load everything is why it freezes for a few minutes every time I open it.