Thunderbird Support Forum

I can not send emails using thunderbird . I have tried to reply to emails, as well as different emails to a variety of recipients I get the following message. Go to https AUP#IPBL1000. I have not gone there, Is this a scam? How do I get back on track?

Hi!

I often send an email to 140 recipients via SMTP. Until recently it took 2-3 seconds. Now it takes about 2 minutes. My web-hosting company Simply.com is very insistent that their server is not the problem. I use TB 91.7.0 (64-bit) on Ubuntu 20.04.4 LTS. I am not sure whether TB updated itself when the problem started. Any help would be appreciated.

I have a local folder that has about 950 emails in it and is about 9MB in size. Today, when I choose an email in this folder to view, it just says Loading... at the top and then there is a blank screen below. I have tried Repair Folder. I have tried creating a new folder and moving emails over to it to view them. Same problem happens in the new folder.

The odd thing is... if I choose to view the email in a new tab or in a new window... it displays fine.

Any ideas what I can do to fix this?

Thanks for your assistance

Hello! I wanted to merge two local folders. Used drag and drop from one local folder to another. Now I realize it was mistake to do it with 5000+ emails. Anyway Thunderbird functions OK, but I have problem accessing these folders, since they don't show messages. The one from which I draged messages is still showing them, but the other to which I dropped messages not... and that is the more important one.

Before moving I renamed destination folder, but now I see that Thunderbird also created another (new local folder) because my action of moving large number of emails... Anyway these folders look empty.

Is there any easy way to stop the action or undo it somehow... cause i really don't wanna loose those emails. Please help, if it is possible! Thanks in advance! Marko

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

I have never disliked an email program as much as I do Thunderbird!!! I thought Outlook was bad, grrr. Sorry for the rant.

Somehow today, my "send" tab in Thunderbird got reset to "send later". Not only will it not let me return to the 'send' default, copying the text of draft messages I created are all set for this too so won't let me copy and paste into a new message in Thunderbird and be able to send that! (I wish I could attach a screenshot of the tab but that function isn't available on the Thunderbird page either!)

So grateful if someone can tell me how to fix this.

(p.s. If Mozilla cares about its users as much as I've always thought it did, surely someone from the company can 'step in' and address the multitude of problems so many of us keep having without resolve? I still cannot open messages properly to read and reply after the last glitch. I'm almost ready to stop using Mozilla altogether ... and that's a BIG crossroads for me because I LOVE the Firefox browser! If anyone from Mozilla is reading this, PLEASE intervene!!! What a supreme waste of time this entire email program is!)

When I started Thunderbird this morning, I got the fairly standard message "Thunderbird will start after your updates are complete" (auto-update is enabled). After that, it crashed. And it crashes every time I try to start it. I have re-booted the computer (Dell Latitude 3560, Win7), without any change in behavior. Is there a simple way to undo the update? Do I have to re-install, and if I do, will it find my profile?

   Thanks in advance for any help.   .... Larry G

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Hello-

  I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the error window doesn't go away and will not let me use any part of Thunderbird. I have to use Task Manager to close down TB.
 I suspect it is the new update 102.0.1. How can I go back to the last one, 91.10.0 where everything worked?

Thanks, Bob

Overnight I received half a dozen emails that had swapped subject lines and body content with old emails and had odd headers. Some of the headers look like the HTML of the email has been split into header key/value pairs which therefore make no sense (see image attached). I use GMail and realise this could be a Google problem but some of these emails appear correctly when viewed on the GMail Android app on my phone so Thunderbird is more likely. I run Linux Mint 20.3 Cinnamon with all latest updates including their recently (2 days ago) update of Thunderbird to V91.11.0 (64-bit) and Kernel 5.15.0-43-generic.

Tbh, at first I thought I'd been hacked, but thought I'd post here in case there's an issue with TB that needs looking at, after rebooting to double check the fault remained. Latest emails appear to arrive as normal. It gives the impression something is amiss with a parser somewhere.

Please advise or disregard as necessary.

Regards

Hi, I have an existing installation of Thunderbird 91.9.1 on my linux system. I have a gmail, outlook and web.de mail each running via this installation (IMAP). My new workmail is hosted by 1&1(ionos). I can log in via web interface. Autoconfig finds the configuration that is (according to their help articles) the correct one to access the Mail via IMAP. Incoming: imap.1und1.de SSL/TLS 993 Outgoing: smtp.1und1.de STARTTLS 587 normal Password Username is my full email address. There have been no typos. I checked 5x, copy pasted, rechecked. Pasted it into the web interface login, and thunderbird before clicking go on each -> tb - no, web - yes domain is talsen.team

I would appreciate some pointers to get this fixed. And yes i did read prior questions regarding this error. It did not help in my case.

Sometime in the recent past (not sure exactly when), my SUBJECT column disappeared from the Unified View. See attached picture. View > Folders > Unified

Each individual email account correctly shows the Subject column, only the Unified view is missing the Subject column.

Clicking on the "Select Columns to Display" on the far right of the window and trying the "Apply columns to.." does not work because it does not provide an option to apply the columns to the UNIFIED view.

I tried reinstalling Thurnderbird but that did not fix the problem.

Any ideas how to fix this bug/program corruption?

If I remember correctly, I opened an account with Network Solutions in about 1998 for aquarien.com. In all that time, I've had few problems with NS, and trust it. A few months ago, I transferred my e-mail accounts with Wild West Domains LLC to NS to avoid the switch at WWD to Microsoft Outlook. But my e-mail for aquarien.com has always been with NS. And since about then, TB has been harassing me every third or so sign-on with certificate errors claiming that NS is not a "legitimate ... site" which provides "invalid information", demanding that I "(checkmark) Permanently store this exception" to "Confirm Security Exception". But no matter how many times I tell it to do so, TB keeps harassing me. It refuses to keep its word about "Permanently" storing "this exception". I'm a retired senior living in HUD retirement housing, who aged out of Social Security Disability Insurance at about 65 onto regular SS income. I don't know about certificates and care less. I trust NS, one of the oldest hosting services, to do the right thing. When I raised this issue before (https://support.mozilla.org/en-US/questions/1397223), I got two guys snarking and talking down to me, addressing not my problem with storing the exception "Permanently", but harping on the "cheap" NS certificates and demanding in so many words that I serve their interests. It's as ethical and appropriate as parents using their kids to fight each other. KNOCK IT OFF Settle any disputes you have with Network Solutions like real adults, Permanently store this exception, and leave me out of it.

Login to my Thunderbird account has failed for the second time in less than a month. The first time it happened, the system seems to have fixed itself. This time, it is locked. See the attachment showing the error message. I vaguely remember being advised a few years ago to delete something in my TB and reinstall, that the content of my account is stored elsewhere and would reinstall. Is that correct?

I’m having trouble sending mail with my gmail account. Have tried authenticating with Oauth2 but does not seem to work. Incoming mail works fine. Have tried rearranging settings but nothing works. Any help would be appreciated.

For several days I get the message "Login to server imap.gmail.com with username alansharp26@gmail.com failed". This seems to be since the following update has been installed: Thunderbird 90.10.0 (20220525135609)iNSTALLED 6 June 2022 , 22..22.43. I can receive emails using Outlook on my laptop, and also on my phone and iPad. I have checked the settings and they seem correct.