Thunderbird Support Forum

Hi ..... I recently attached a Printer to this new Laptop. I tried using my Wifi Talktalk but a Securesafe setting prevents me printing my emails. I have attached a lead from Laptop to printer so now need to "manually" print off emails. Does this make sense and can you help me PLEASE....!!! Thanks Sally.

Hello,

I accidently removed an email account in Thunderbird before migrating some e-mails I needed

I can see the "profile folder" of those email folders in my file explorer

Is there someway to move the email data in those inbox and sent folders over to a second account that still exists?

Thank you for your help

Windows 10 was just re-installed on my PC today and in their process Microsoft scrubbed my Thunderbird Email program out and took with it all my saved messages. Is there any way to migrate from your servers my previously saved emails to my re-installed new Thunder mail program. This is urgent as there are many important emails now lost. Thank-you.

can you tell we where the subcribe button is on your instructions I have right clicked the right pain on the newsgroup but nothing happens prehapes I am on the wroung page

IP jhave spent days trying to do this, Help please

Hello,

I save all of my email and put the received email into folders by year. I want to copy one of these folders of email to Thunderbird running on a second computer. I tried doing this by copying one of these folders and moving it to the second computer, but the emails no longer have any of their graphic elements after they are moved. So, I'd like to know what I have to do to get one of these folders of email over to the second computer in their complete form.

Thanks, Thomas Metcalf [removed email from public]

I have been using Eudora for - forever. It's installed on the "z:" drive, an external SSD attached to one of my computers. The z: drive is a shared drive and holds ALL my data, and also my primary Eudora install. When I launch Eudora on any of my computers (in this case, only PC's since Eudora was not a Mac app) the Eudora shortcut points to z:\eudora.

I'd like to replicate this with Thunderbird. It appears it can be done by installing Thunderbird on all my networked computers and having the "profile" on the z: drive.

1) Is that correct, can I do that? 2) If so, does it matter whether Thunderbird is installed on a Mac or PC 3) Any way to import fifteen years of Eudora email?

The 23.2 GB I had in my old profile did update to the new profile on a new Windows 11 computer. I copied and pasted from Profile to Roaming. The copy and paste worked as described, but when I open Thunderbird it doesn't go to the update profile. I'm attaching a screen copy of my new Thunderbird app data. All the 4/24/2022 files were updated today, some marked "default" and some marked " default release. The file which has my big profile data from the old computer is: "euvmgbhx.default-release" 23.2 GB. I'm not a technical person, but have spent years restoring my Thunderbird profile data using the old procedures. Can anyone help?

Hello

I've noticed if I have the same label setup on 2 pc's and I label a couple of mails on 1 pc, it doesn't sync with the other one and vice versa. Is there a way to make them sync? Rather annoying.

I'm upgrading from windows 10 to windows 11. Will Thunderbird make the transition without problems? Same question for Firefox.

Will I need to completely reinstall and reconfigure Thunderbird and Firefox after the Windows 11 upgrade?

When you go to preferences>Privacy & Security and you click on Learn more about the privacy issues of remote content (or any other further information which is in a blue font) you get a page that says Secure Connection Failed When you run diagnostics you find that Google Location Service Key and Mozilla Location Service Key are missing Please tell me how to resolve these 2 issues

Hello,

Whilst helping a friend recover data after she killed her laptop, my Windows 10 will no longer boot.

I have tried the steps in various posts to move my profile to another TB installation without success. The version number on the crashed machine is 68.7.

Can anybody suggest how to recover my email? The only thing I can see when I move the profile is some of my email account names, but none of my local folders.

I hope to fix the crashed PC, but I need access to my past email.

My PC crashed and lost most programs including Thunderbird. I am logged in to my account and downloaded and installed the program. However in the "Set up your existing email address" I get an error message.

I have a MacPro which runs three different OSes. I want to boot to any of them and be completely current with my email, so the goal is to locate the Thunderbird Profile to a neutral, non-boot drive that is always available. I have an internal drive in one of my drive bays that is perfect for this. I tried to follow the directions for changing the "profiles.ini" file on my current boot volume, but even with that done, it still makes a new folder. I just want Thunderbird to quit referencing the old location and start referencing the new one. I thought I had updated the "profiles.ini" properly, and, having deleted the actual profile folder within the Profiles folder inside it, it still wanted to create a new one with all the default stuff empty. So it obviously was not looking to the Profile folder I had copied earlier to the neutral drive, even though I put the path in the .ini file and changed the path under [Profile0] and set IsRelative to 0. Should I also have changed the path to the [Install712DAF5A23ABECDC] portion of this .ini file to the new one and unlocked it?

Is there a way to ALSO have the "profiles.ini" file and all the apparatus around it on the neutral volume so that EACH version of Thunderbird, no matter which OS is currently booted, accesses this info from there?

I wish this kind of instruction was explained better.

Hi All,

I know that the first answer to this is going to be "ask your RMM provider" but...

I use Datto RMM and they have an integration that can install and keep TB up to date with the latest patches. I have TB installed in a stock system image that I use (v60 something I think) for one particular customer.

Unbeknownst to me, for the past few weeks RMM has been complaining that the downloaded TB installer "did not pass verification checks for its digital signature." and it had been failing to install updates. I'm still trying to find out exactly what that means, I understand what I says, but not why it didn't pass.

Up to this point it was identifying the currently installed version as "Mozilla Thunderbird (x86 en-US)" without giving a specific version number. I assume it was pulling this info from windows directly although I'm not sure and will ask Datto support.

From the RMM logs I see that a couple of days ago it stopped complaining about the digital signature and "upgraded" using the installer from https://download.mozilla.org/?product=thunderbird-91.8.1-SSL&os=win&lang=en-US.

The following day, it started reporting that the installed version was "Currently installed: Mozilla Thunderbird 38.5.0 (x86 en-US)" and I started getting support calls as "all of my email has vanished".

Uninstalling 38.5.0 and re-installing with a cleanly downloaded copy of 91.8.1 resolves the issue.

So, can anyone shed any light on what might have been going on here. Has there been a problem with the code signing cert?, was this a supply chain attack?, did someone accidentally upload a 7 year old build of the installer?

I think my problem is resolved but I would really like to be able to work out what the heck happened.

Anyone got any insight?

I just installed Thunderbird 91.8.1 and would like to migrate pst files generated by Outlook 2010.

It somewhat works - if I do "Tools --> Import --> Mail --> Next" and select Outlook, Thunderbird starts importing apparently all the pst files that are present on the PC, without allowing which ones to import to be explicitly specified.

Is there a way to specify which specific pst files are to be imported?

Today, I am very dissapointed to report, I will be leaving Thunderbird after 20 years... Because it does not work with Microsoft Exchange Server. I am soooo dissapointed!

I upgraded from Thunderbird 52 to version 91. Even though all the account settings appear to be correct, I can neither send nor receive mail. What the -- is wrong?

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help