Thunderbird Support Forum

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every message from some person tabbed across the screen when I search for their name. I want to just pick one message, often a recent message.

How do I search for a message from a random person and only get one message I choose to view?

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so much threading going on, I can't even find some of the new emails that I am alerted to.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

Dear Sir, I don't know why whenever I log in the Thunderbird email (IMAP), the problem is that the Thunderbird email account always download the email to my Inbox very slow? How to solve this problem ?

I have several emails set up on my desktop Thunderbird app (Yahoo, Gmail, Fastmail). For some reason all emails that I receive in Yahoo are also showing up in the Fastmail account. I do not have this set up at Yahoo (I have the standard account that does not allow automatic forwarding) so I believe it is happening in Thunderbird. How do I turn this off? Thanks.

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP sur un PC et POP sur l'autre et aléatoirement des messages reçus sur un compte d'un PC (IMAP ou POP) , après suppression, font disparaitre le message correspondant sur l'autre PC.

Merci

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

trying to open a link google sent me in regards to deceased fathers email content followed instructions can not get it to work> been to a computer store for help and they can not get it either>

ear Jasmine Tietz: We have completed our investigation and have sent you an email containing a link to a secure portal to electronically download the requested email content available in the Gmail account, INTOTHEFUTURES0957@GMAIL.COM. In order to open the email content (the file that ends in “.mbox”), use any program capable of reading .mbox format files. One such program is Mozilla Thunderbird. To use Thunderbird, please follow the instructions listed below: 1. Visit Mozilla.org and download the program Thunderbird 2. Follow the instructions and install Thunderbird on your computer. Close Thunderbird after you have completed installation. 3. Open the following path/folder on your computer: 4. On Windows XP/2000, the path is C:\Documents and Settings\[User Name]\Application Data\ Thunderbird\Profiles\xxxxxxxx.default\ 5. On Windows 95/98/Me, the path is usually C:\WINDOWS\Application Data\Thunderbird\Profiles\ xxxxxxxx.default\ 6. On Windows 7, the path is C:\Users\[user name]\AppData\Roaming\Thunderbird\Profiles\ xxxxxxxx.default\ 7. On Mac OS X, the path is /Users/[User Name]/Library/Thunderbird/Profiles/xxxxxxxxx.default 8. Look for the “Mail” folder and then the folder named “Local Folders.” 9. Copy and paste the “.mbox” file into “Local Folders.” 10. Open Thunderbird. When you open Thunderbird you'll see the mbox file under “Local Folders.” Google cannot provide further technical support. If you are in need of further assistance please visit the website listed below or contact an IT professional. For further information please visit http://support.mozillamessaging.com/en-US/home We thank you for your understanding and cooperation during this proces