Thunderbird Support Forum

I can get e-mail no issue but sending them i get this: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again.

I checked everything and all the setting are correct. I only changed the password on the Spectrum site and changed it in my account settings.

I can send thrugh my gmail e-mail account just fine.

I disabled the firewall and virus scanner on my PC as well. Checked with spectrum and everything is set right. Trouble shoot info below:

 Application Basics

   Name: Thunderbird
   Version: 115.5.0
   Build ID: 20231120220011
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.5.0
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 4
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 620 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, SSL, none, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0+PR2073.MZLA.115.5.0
     C:\Program Files\Mozilla Thunderbird\rnp.dll

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Isolated Web Content: 1
     GPU: 1
     Sandboxed IPC Actor: 1
     RDD: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall

 Graphics

     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.4617)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.4617)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Direct2D: true
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.3636)

     GPU #1
     Active: Yes
     Description: NVIDIA GeForce GTX 1050 Ti
     Vendor ID: 0x10de
     Device ID: 0x1c8c
     Driver Version: 31.0.15.4617
     Driver Date: 11-9-2023
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmig.inf_amd64_75c152d756d851ed\nvldumd.dll
     Subsys ID: 07981028
     RAM: 4096

     GPU #2
     Active: No
     Description: Intel(R) HD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x591b
     Driver Version: 27.20.100.9664
     Driver Date: 6-1-2021
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 07981028
     RAM: 0

     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
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     VP9_HW_DECODE: available by default
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   Failure Log

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     Roundtrip latency (standard deviation): ...

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       INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280798&REV_1000\4&26c3247f&0&0001
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   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\dglof\AppData\Roaming\Thunderbird\Crash Reports
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 Remote Debugging (Chromium Protocol)

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   URL:

 Printing

 Modified print settings

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I added another e-mail account to "Thunderbird 115.6.1" but its not being displayed in the column on the left, how can I get both accounts to show up? It does show up in the account settings. Thank You for your help! I LOVE THUNDERBIRD, been using it for years, EXCELLENT Program keep up the goo work! :-) Call Keith aka NiceSeeingYou

I have only one profile. When I open Thunderbird the profile selection window comes up. "Use the selected profile without asking at startup" is checked, but every time I have to tell Thunderbird to use the selected profile. Is this a known bug? or is there something else gone astray? This has been taking place for quite a while now. If my memory is correct it began after I had to rename my user profile.

I got the PIN reset and when I boot windows it refuses to load giving me message we cannot load your account I removed hard drive got adaptor and can get my files on other puter I want to recover my thunderbird emails and attachments

can you tell me what folders to remove to new computer and how to recover them?

thanks

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

I know I saw a message that an update was to happen on 25th September, 2023, I thought this was Thunderbird, can this be confirmed by anyone Please. Had problems since that time. With saving and receiving emails. Victoria Australia

Click on Address Book (any showing in left pane); want to scroll down the list just for the fun of it; as soon as I begin moving the "down slider" on the right of the screen, Thunderbird decides it needs to open the first address card listed for me to Edit.

Says who?

Someone somewhere in the Thunderbird universe who decided that feature would be So Cool?!

No. It's not.

I suppose if I wanted to edit a particular entry I could do something as basic as double-click on it to open it . . . do my schtick . . . close it, and go on with my life.

Is that my problem or the program's?

When I download my emails, all of them (junk and good) show in my inbox. The junk emails have a red arrow next to them. They do not go directly to my junk mailbox as they used to, they stay in the inbox. None of the fixes seem to work. I can manually move up to 3 or 4 of them to the junk mailbox, but if I try to move more than that, I get an error. I've used Thunderbird for years. This problem began a couple months ago. Need help getting Thunderbird to behave as it used to.

Hi I have updated to version 102 I use Bluemail on my mobile sometimes i get an email that goes to a spam folder which should not have done.

When i use Thunderbird i can not see where that email is . So how do i view it in Thunderbird

Regards Richard

I have Mozilla Thunderbird email Client on my HP W10 Computer and just have so many that I want to Save on to an External Hard Drive/Back Up on to Google Drive and so on.

I do not know how to do this Process and I tried my Local Service Provider/Verizon Tech Support and they cannot help as thy said they are not Familiar with this Product.

Is there anyone even for a Fee/Paid Support that can be of help to me on this?

Kindly Reply to me with more Information as I Really Do Not Want To Loose All Those Emails.

Yours Very Truly/Thank You,

Louis Zarowin

Brooklyn, N. Y. 11210

917-608-6173/800-486-9113

louiszarowin@webtv.net

Help! I have been stuck on 60.9.1. I tried to upgrade many years ago and lost all my past emails and folders. A search at the time said there was no way to get them back so I reinstalled 60 and have lived there ever since. A couple of weeks ago Google mail changed their security protocols and dropped POP and 60.9 apparently can not read IMAP. I love Thunderbird and would prefer to stay but I don't want to loose all my past emails and folders. So, I would like to upgrade to the latest stable version. Is there a path that won't dump my history? I have read many posts on here but still can't find the path to being current. Can I simply install the latest version or do I have to install in stages. If in stages what is the order of version to install and should I stop at each version to check/test something before moving to the next install?

Thanks in advance for your help.

HI Trying to delete a redundant mail account (K-Com) There appears to be no way. I have checked FAQ`s none of which are of assistance?. and possible refer to OLDER versions of Thunderbird?.

Pete

I want to add two bccs to an identity. I'm in Account Settings | Manage identities | the relevant identity | Copies & Folders Under "When sending messages, automatically:" there is a check box and text box "Bcc these email addreses:" With the check box checked and a single address entered into the text box, it works fine. I cannot see how to add two addresses into this box so they are both bcc'ed. I've tried address1@domain,address2@domain address1@domain address2@domain address1@domain; address2@domain <address1@domain>,<address2@domain> <address1@domain> <address2@domain> <address1@domain>;<address2@domain> description1<address1@domain>, description2<address2@domain> description1<address1@domain> description2<address2@domain> description1<address1@domain>;description2<address2@domain> With a comma or semicolon delimiter only the second address is bcc'ed. A space a delimiter doesn't work.

What format should I be using?

Malcolm

I use version 102.8.0 on two Win11 laptops. Since 06/03/2023 the Sent folder for my Gmail account has disappeared from both laptops.

When I look under "subscribe" only the Inbox is shown.

I'm not sure when the folder disappeared but it can't have been more than a day or two before 06/03/2023.

I've tried unchecking "place a copy" but this makes no difference.

I don't use extensions.

The fact that it affects two different laptops suggests to me that it is a problem with the way Thunderbird interfaces with Gmail.

Has anyone else encountered and solve a problem like this?

Thanks

How can the Lightning mini-calendar (upper left) be made to show multiple months (like a whole quarter) Outlook can do this, has for many years. If there is a setting, I cannot find it. Is there an add-on?

Thanks,

Greg

Dear all, I've noticed a similar, rather serious problem with Thunderbird, first using it on MacBook Pro, now using ThinkPad with Windows 11 Pro. The Thunderbird used is 102.6.1 (64 bits).

The problem: a mail read and moved from Inbox to another folder, gets overwritten by another mail saved in the same folder. Overwritten is only the content, while in the list of mails in the folder the sender, subject and date are still different. Overwriting does not happen when either of mails is moved to the destination folder, but at a later time. I don't think I can reproduce mail management that I did at the time the error happens, however I do not think I did anything strange. It is true that my email structure consists of around 100 folders with thousands of emails (unfortunate byproduct of my job description).

I guess I do not need to state how serious this potential bug (or my mistake, perhaps...) is. The first time I attributed it to a perhaps non-perfect compatibility of Mac version of the Thunderbird with its OS, however the error being repeated at two different systems rules this out.

Clearly the suggestions (or requests for further info) are welcome.

Best regards, Bostjan Golob