Thunderbird Support Forum

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone.

If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird.

My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com

Can anyone help? Thanks!

Hello, I've found this article [[Knowledge Base Article|https://support.mozilla.org/en-US/kb/maildir-thunderbird]] which substantially says that the use of maildir is deprecated. Has anything changed from the time that article was posted? I'd like to use maildir, it seems to me a more rational way to store e-mails (and it's also better to make incremental backups).

Thanks in advance Denis

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I have was not working was a microsoft account, so I thought it was "because of microsoft restriction"

but now, little by little, all my accounts requiring oauth2 authentication are failing, and I don't know were to check ...

I do NOT have any httpd/apache server running on localhost

I already tried changing things like general.useragent.compatMode.firefox or network.protocol-handler.warn-external.http network.protocol-handler.warn-external.https

I also created another blank profile ... but again ... not way to make it works ...

cookies are permitted ... javascript is enabled ...

the result is always the same ... a blank page when I try to do any oauth2 authentication ...

if I manually copy/paste that link in Firefox/Chrome it perfectly works, so it's not a network connection issue ...

from what I can understand, it seems to be related to the "built-in browser" in thunderbird, that for some reason does not work "as expected" ... If I try to click on any link for example in the settings page

like the "learn more" link of this option Send web sites a “Do Not Track” signal that you don’t want to be tracked "learn more" thunderbird does NOT show anything ...

something is broken, and I can NOT understand what it is ...

is there anyone with some good advices?

please let me know

thanks in advance

Stefano

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export function.

Hi folks, I am wondering if there is a way to change the behavior of the pop-up reminder window in Calendar. When I have missed reminders (e.g. a task set for today at 8am and it is now 9am), the task is visible in the reminder window that pops up every time a reminder is active. This is fine. But if there is a past reminder (not resolved), every time I add a new task (or edit a past task) to the calendar, the pop-up reminder window opens and comes to the front. Let me describe the example: I missed (knowingly) a reminder at 8AM. Now, at 9 AM I need to add 3 new tasks to the Calendar. After setting (or copying, editing) each new task, the pop-up reminder window is focused on the front. Can I change this behavior so that the reminder window only pop up when the reminder is due and not in the case a new task is set up or old one edited?

'just added 2nd gmail address to Thunderbird. Suddenly getting verification requests. I go through that process then asked for phone # for verification code only to be told the number already used too many times . Now what?

(TLDR; Questions in bold at the bottom)

I currently have just a desktop Mac. I recently switched from Apple Mail to Thunderbird to read three email accounts: iCloud, gmail & a university account. I had previously used rules at the server level on my iCloud account, and this caused hella pain during the migration, including some zombie rules that I think I have isolated to Thunderbird. I deleted the rules from iCloud, removed the iCloud account from Thunderbird, restarted and then re-added it to Thunderbird. So far, so good, although I had to resubscribe to the draft, junk and trash folders (all other than the inbox) for some reason.

I have decided to experiment with not using rules or folders at all, and instead use local saved searches in Thunderbird. This will make my life easier when I get a laptop, which is inevitable. Two machines reading the same IMAP emails with rules can get weird.

Can I copy/paste existing saved search folders, so I can do similar searches just by making minor changes to the search terms? If so, how?

Can I copy/paste or save saved search folders, so I can do the same searches on a different Mac, without painstakingly recreating all the search terms? If so, how?

Can I create a saved search folder that contains all the messages not found in any OTHER saved search folder? If so, how?

I've recently upgraded Thunderbird to 78.14.0 and Nostalgy to 3.4.2. Nostalgy is an essential add-on for me, but it's not working the same as in earlier versions, and I hope someone can help with these problems. Or should I ask Alain Frisch, the author of the add-on? 1. Using S to move (or C to copy) an email to a selected folder works when the email is closed (but highlighted in the Inbox or wherever) but no longer works when the email is open. Earlier versions worked when the email is open, and it's a huge drawback for me that it doesn't work that way now. Am I missing something? 2. The command G (go to the specified folder) does not appear at all when invoked from within an email. When the email is closed G provides the expected list of folders, but focus does NOT move to the selected folder. Again, am I missing something?

Grateful for any help.

Lindsay Graham

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

When I answer an email TB adds Re: (or Fwd: ) in the subject line which I have laways found annoying. My previous email client allwed me not to have this happen. Is it possible to stop this?

It is possible I have asked this previously, but if so, I cannot find this and have received no replies. My apologies if I have!

I was able to change the color of the context menu (the menu you get when you either right click or click on a dropdown) and the color of the highlight/selection as shown in the attached screenshot.

The default color looks like it's black, and I'd like to change it to match the rest of my Arc-Dark gtk theme. Does anyone know the name of the CSS tag that controls the context menu border?

Here's what I have so far:

/* Context Menu */ menupopup > menu, menupopup > menuitem,popup > menu, popup > menuitem {background-color: #404552 !important;}

menuitem:hover, .menu-iconic:hover, .menuitem-iconic:hover {

border-radius: 0px !important;
background-color: #5294E2 !important;

}

Hi,

Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer does that on it's own when opening and downloading the latest.

Any suggestions to get it back to normal operating condition?

Hi,

I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Customize." I have a panoply of buttons to choose from, to arrange as I wish on the toolbar.

But, when I am reading an email, the buttons I see on the top left of the email window are: "Reply, Forward, Archive, Junk, Delete, More" (in Settings, I have "'Open messages' set to 'in a new message window'."

I have not been able to find a similar "Customize" ability for the toolbar of the message window.

Is there such an ability?

The reason I ask... I'd like to have similar control over that toolbar to that I have on the other Thunderbird toolbars. But I cannot find the appropriate Customize option.

What am I missing?

thx.

(Thunderbird 115.9 on Linux Mint, 115.10 on Windows)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task.

I've had a series of emails from a friend, that my wife wanted me to forward to her so she could see them. So I went to the Sent folder, and forwarded 3 of those emails to my wife. Then she told me she only got one so I went back to Sent and thought they would be at the top of the list, 1-2-3, but that was not what I found. Since those emails were each part of several different threads in the back and forth with my friend, it took me a long time to figure out which email to pick off and resend. I made sure I was sorting them by date, descending, but was bewildered that the listing had the ones I wanted embedded (see screenshot, with the ones I just sent highlighted in red)

So my question is, is there a setting where I could tell Tbird to sort strictly by send date?

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks