Thunderbird Support Forum

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

How many times per day, and over a period of how many years, will it be necessary to tell Mozilla Thunderbird Email that I DO NOT want Mozilla Thunderbird Email to:

Read, compose, send, and permanently delete all my email from Gmail

BEFORE THEY WILL STOP ASKING?

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy every day, the Junk filter is bypassed. A robot must be sending these one-liners using the flood volume as an attack. HELP!

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

Using multiple profiles. Checked work offline. Thunderbird opens to a page asking me to "Setup Your Existing Email Account" when I'm attempting to open an old email account.

The server settings have changed since this profile was used. Thunderbird is giving this error message: Unable to login at server. Probably wrong configuration, username or password.

Why is Thunderbird asking me to do this and trying to connect to the server when I requested to work offline?

I backed up a zip file using Thunderbird's built-in export backup function, reinstalled the system, and downloaded the latest Thunderbird. After importing, the password memorized by the password manager could not be recovered.

I used a primary password

There is no prompt to enter the master password when importing. There may be a process error here ?

Fortunately, I passed firefox_decrypt The project decrypted the password and filled it into the password manager

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other folders have any emails available. How do we go about recovering these emails??? Cheers, Paul

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have.

Is tehre a way to show new mails per mailbox automaticly when i open thinderbird without haveing to open the box manualy. it makes life so mush more efficient.

i switched over to thinderbird couse the new free outlook bloks this feture and dont show new mails in the mailbox at all.

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

The header below the list of emails and above the body of the selected email no longer shows the sender. Which seems really bizarre. I found under View either Headers - All or Headers - Normal. Headers - All gives it all plus the kitchen sink, twenty or thirty lines with a scroll bar. Headers - Normal just gives the subject, and the recipient - me. Which is a bit redundant! How can I get back to pre makeover headers?

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is working fine.

For the last few weeks emails in my inbox disappear after 2 weeks. Just from sues@getwell.org.uk and not from my other address sue.saunders@myphone.coop This is happening on all devices where I view emails - laptop, tablet, iphone and even when I go to the webmail on 123-reg where my getwell.org.uk domain is registered. I have talked with 123-reg and they can't work it out - said it must be something to do with Mozilla. Can you help please - there's info in those emails I need!! Many thaks Sue

I turn off threading in my inbox. It turns itself back on.

There is a plentiful supply of discussion here about the inept enforced threading which happened on an update. There is a lot of info on turning it off with view ->sort-> etc etc.

But it turns itself back on.

Threading is ghastly, I don't ever want to see it, but accepting that someone somewhere likes it, at least make sure that when it is turned off it stays off.

Horrible.