Thunderbird Support Forum

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 back to the first of the year. I also lost everything in my draft folder.

Carbonite did a restore of the default file (that was dated 4/8) by couldn't get these back. Need to get everything that was in the inbox and draft file on 4/26 (or sometime prior) What can I do?

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Quite often I find that Thunderbird is very slow to obtain a connection with my Outlook account. I can run my Outlook directly and everything is updated in about 20 seconds and at the same time it may take a couple of minutes up to a few minutes for Thunderbird to complete downloading. Additionally, many times during this lag in connecting, I receive a message that the password is incorrect, which is bogus; all I have to do is select "Retry" and the download process continues. I am using the latest version of Thunderbird "115.10.2 (64-bit)." This problem has been occurring on previous versions as well.

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from & preview is all the same email from Amazon from 2017.As time goes on, it takes over more emails. My phone email is fine, so this is strictly a Thunderbird issue again.I used sfc/scannow & it said it found problems & they were repaired. Now I see a few more emails look like this. I'm about ready to chuck Thunderbird & go back to Outlook. This has been going on for several weeks with the first issue, the combined emails just started today.

I am in the middle of creating a new event. If I click on the "Invite Attendees" button an "Invite Attendees" dialog appears with an email address already loaded in the first line. In my instance, this email address isn't mine! It is an alias on our corporate Zimbra email system that hasn't been used for 15 years, but is nowhere in my Thunderbird v102.15.1 client. It also isn't in any of my Thunderbird accounts. Where can I define this?

When I click on the arrow to acquire any emails from my isp it will often say downloading 3 emails or 5 emails or some number, but only one or two come in. I have to hit the arrow again to get more. Sometimes it will say downloading some number of emails, but NOTHING comes in. I don't remember this happening until about a month ago. Can you help?

I have a calendar event with multiple people set up. I want to add a person to the event and only send a new invite to the new person (and not send a second invite to the original invitees). Is this possible? thanks.

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it can't connect to the server. Godaddy says they haven't changed anything. I can log in on Webmail but not with Thunderbird. Thunderbird brings up my mail from before it couldn't log in so I have all my stuff I have saved but I can't get new mail or send mail. I deleted Cache, restarted and all that... Disabled add-ons in trouble shooting mode. Here is what I got. Much appreciated

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Hello and Good Morning!

I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second computer, I import the .zip file, the import seems to be successful, then I restart the program and I don't see the imported data anywhere (only Local Folders is created, but it is empty).

Could you please help me? Will be very, very helpful ;)

Hello,

i have a mailserver with a catch all function and give out only customized mail adresses. Think "paypal@domain.com".

That way i know exactly who "lost" my mail address to a spammer.

However when i want to reply, the sending mail address defaults to the one i am logged into.

Is there any possibility to configure Thunderbird, that the sending mail for the reply is equal to the receiving one i am replying to?

Has anyone found a way to have a separate "reply signature?"

The use-case is that I may send an initial email with a 'complete' signature (first name, lastname, email, phone, etc.). But when the other party replies it would be nice to then reply to that with just my first name. Or at worst, auto-insert the full signature.

I've setup my full signature and auto-populates when I create a new message. But not on the reply.

Any suggestions?

Good morning, This morning thunderbird was not responding and allowing new emails to come thro. So i repaired the folder and now it doesn't display the messages in my inbox. Could someone help me with that? If you want to message me privately thats fine too daryl@doubledtrailerparts.com

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

When I start Thunderbird, it asks for Master Password right away, and then again just after it opens up.

I asked question last year, but didn't get much response.

What can I do to just have it ask one time when starting Thunderbird? I tried disabling "check new messages at startup" on all accounts.

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

Hi there! I made a screen-shot just in case I don't explain this well :) In my inboxes this works well on both my emails - the "groups" 'today, yesterday, last 7, last 14 & older' are all expanded all the time. (see image)

This is however not the case in other folders like sent, junk, deleted etc. I need to manually click the name "today/yesterday etc." to expand it. Next time I go to that folder again, they are all 'un-expanded/closed/collapsed' again.

I would like them to be expanded as default all-the-time in every folder I have! Is there a setting for this somewhere that I can set to 'true' or just check a box?