Thunderbird Support Forum

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Google Window headed "Sign in to Mozilla Thunderbird Email" which refuses to go away. Clicking on the 'help' or 'privacy' options in that google window produces no more than a blank window but then "Sign in to Mozilla Thunderbird Email" reappears a few minutes later. My other gmail account doesn't have this problem, so I assume it's not gmail but it's T'Bird.

What's going on?

(BTW signing into this Support resulted in an email "New sign-in to Mozilla Support" warning "New sign-in to Mozilla Support to Firefox on Windows 10". Trouble is, I'm on Windows 11. Trivial maybe, but telling maybe.)

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

Hello, Im trying to connect my account Outlook pro on thunderbird. I have the extension owl Windows 11.

I could do on my previous computer 2 months ago.

No i couldnt.

When i m doing the connection through smtp i received this errer message.

Thunderbird need autorisation from administratrice.

When im doing the connection through exchange i receive this message

clientIPAddress 94.109.12.101 X-ClientId: E74E7EF9C8B14572912694A706B2D89F X-Redir-Error ArLym14BNav70IN53Ag|AsTJRt4B-TXm0IN53Ag|ArLym14BQpuq0IN53Ag|AsTJRt4B5yWV0IN53Ag|ArLym14BaYw60IN53Ag|AsTJRt4BpCsZ0IN53Ag|ArLym14BAKXRz4N53Ag|AsTJRt4Bewi1z4N53Ag|ArLym14BGKl0z4N53Ag|AsTJRt4BD29az4N53Ag|ArLym14Bhl0oz4N53Ag|AsTJRt4Bd5oEz4N53Ag|ArLym14B8wCqzoN53Ag|AsTJRt4BNymSzoN53Ag|ArLym14BUWdPzoN53Ag|AsTJRt4Bt483zoN53Ag|ArLym14BnLkAzoN53Ag|AsTJRt4BVUTrzYN53Ag|ArLym14B3jV7zYN53Ag|AsTJRt4BO-tWzYN53Ag|ArLym14BWRF-t4N53Ag X-FEServer AS4P251CA0023 Date:21/05/2024 10:50:2

Can you help?

Thanks

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having done that, I am left with GB of copies of mail messages that I don't want to store on my local system.

How do I get rid of those local copies? Compacting doesn't seem to do it - there's no "Compact now" button in any case. I don't know what "when it will save over N MB in total" means, exactly. Save compared to what? Now 50% off!

Likewise, if I have Message Synchronizing (Keep messages in all folders etc) turned off, but Disk Space - Synchronize all messages locally regardless of age is still selected, is it going to download copies anyway or no?

If it will download anyway, or if it already did download, if I change the Synchronizing setting to "only the last 30 days" will it remove the older local copies? When?

The only "recover disk space" option deletes both local copies and originals on the remote server.

There really should be a "purge local copies" action available in the client. It may be that it is OK to go out to the OS and remove certain files myself, but maybe it won't be in the future. Every note that is about "Simply open a Terminal window..." describes specific files that don't quite match what I see here in May of 2024 on a Mac. But the tool itself knows what can be removed safely.

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Hi, after reading the documentation i read that that automatic filters only apply to inbox and archive.

Hi have the following issue : sometimes i have fake positive for spam but these message are flooded in real spam. Some job offers answer can be in such folders.

Therefore i created a blacklist filter for spam so as to ease my spam review.

Unfortunately i i have to manually run them. Long time ago i had to go to message filters and then select the folder. Now i can easily click on the "Run filters on folder", option/alt T+R is also nice i am really grateful for that.

- Would it be possible to allow automatic run of filter on some specific/explicit directories ? (after thinking my question twice i understood that checking for circular rules can be very complicated, maybe a warning if a message is to be processes twice by the same rule) - Maybe add a one click shortcut ? button ? - An easy export/sync from/to imapfilter ?

Besr regards.

hi

I made a mistake to uninstall thunderbird  due to a few issues . now the new version is refused to be installed 

my version was 15-321OM ,,cpu thank you regards

Bonjour, les courriers envoyés par l'un de mes correspondants avec son adresse Axxxx, n'arrivent pas dans deux de mes adresses mails. Dans la troisième, SFR, ils vont directement en quarantaine. Si ce correspondant utilise une autre de ses adresses mails, Bxxxx, le courrier arrive normalement. Je rectifie chaque fois le statut de ce correspondant, je le déclare comme acceptable, je le déplace de la quarantaine vers le courrier entrant sans succès même si je ferme TB et le ré-ouvre ensuite. Où chercher? J'ai regardé les occurrences ouvertes par la recherche à partir de "quarantaine" et je n'y vois pas de solution. Win7, TB à jour. Merci

I have thunderbird 115.11.0 (64-bit) on Linux After hitting the test button, I get this error message:

Component returned failure codeL 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

Password OK

What does this mean? How do I fix it?

GilliganFF

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from forum.k9mail.app to allow me to sign in. Re-requested confirmation email 3 times; no reply. Can someone help me?

What address do I need to add to my address book so that replies from this forum don't go right into SPAM/JUNK folders?

I've been reorganizing my folders, and while working on this, I will occasionally find that I can no longer create a new folder or rename an existing one, or, somewhat worse, when I rename a folder, it will disappear, along with the messages that were in it. The messages that were in the missing folder don't show up in a search, and aren't in trash.

If I close Tbird and quickfilters, and sometimes also restart the computer, the functions again work as they should (but the missing folders do not reappear). Rebuilding the parent folder doesn't recover the missing subfolder. The problem can happen when Tbird is the only open application.

Any idea what can cause this? Or where the missing emails might be?

Thanks Kent

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books etc.

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '