Thunderbird Support Forum

I have been using three email accounts on Thunderbird, all for a long period of time, and all without any issue. Recently the one listed below has not been backing up, and I receive this message. I am not techie at all, so any response needs to be dummy down to a 5th grader level. Thanks!

"Non-overridable TLS error occurred. Handshake error probably the TLS version or certificate used by server mail.q.com is incompatible."

I wrote an email without putting in anyone for the 'TO:' or 'CC:' fields. The BCC: field only had my own email address in it.

I accidentally sent this email before I had sorted out the TO: and CC: fields properly.

In my sent email and it had 'undisclosed-recipients' in the To: field.

I found this disconcerting, since I wasn't SURE if I hadn't put anything in the CC: or TO: fields. I worried I may have sent a rough, poorly worded email to someone and that could backfilre.

Am I right that whenever 'undisclosed-recipients' is shown in the To: field and I sent the email, I can check in that sent email who was in the BCC: field and that should re-assure me who had actually recieved a copy of that email.

Clarity in this area would be VERY helpful.

Regards

   Mark

I used to read my MSN email via Thunderbird. Then one day it told me I had to provide the MSN password to connect. I discovered that I couldn't connect to MSN at all. Had to create a new password for Microsoft, and I know what that is but then they have you do a second thing for the MSN email, and I connect to that but can't see what the password is. How do I find my MSN email password so I can give it to Thunderbird? I've tried various methods, but no luck. Thanks for any help you can provide.

As stated in the question, messages older than 1000 days are not deleted (this is a POP server). This is on my Desktop which is my primary PC. I also have a laptop using Thunderbird with "Leave messages on server" but with neither option (Number of days or Until I delete them) checked. The purpose of the laptop settings is that since it is not my primary PC I don't want it to delete anything from the server.

I did quite a few searches and the closest thing I found was another user who had migrated to Thunderbird after using another mail client for years, and it sounded like after they installed Thunderbird, they imported their old emails from the old client and then began using Thunderbird. The explanation they got was that any emails that had not been downloaded from the server by Thunderbird would not have a download date in Thunderbird and would therefore not be subject to the "older than xxx days" setting. That scenario doesn't apply to me because I have been using Thunderbird exclusively for at least 5 years, so all emails on the server that are less than ~1825 days (5 x 365) were downloaded by Thunderbird. All emails older than 5 years have long since been deleted from the server manually.

Either I am misunderstanding the "For at most xxx days" setting or something is not working properly.

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies

Hello,

i'm currently trying to set the font 'Aptos' in thunderbird 115.9.0 to the default font for writing e-mails.

I do know that there is an option to configure this under 'settings -> writing -> html-options -> font' but when i try to change this i seem unable to find the font Aptos in this list. I do however have other programs installed on my computer, that already use this font. How can i get and set this specific font in thunderbird?

Kind regards RedPanda

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.

I use emoji as tags for messages, and have a large number of filter rules defined, nearly all of them Tag a message and set the Junk Status to `Not Junk`. These rules are all set to execute `Manually` or on `Getting New Mail`.

If I select a given inbox folder for a mailbox and select `Tools` > `Run Filters on Folder`, all of the messages are properly tagged, however, after some time (10m?, On new mail receipt?) at least one of my mailboxes will lose all of the tags that were previously set for messages. Manually running the filters will restore the tags, until they disappear again some time later.

I've not seen anything in the Browser Console log (but perhaps I'm not using the right term?) Is there any way I can diagnose or fix this issue? Thanks!

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years

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When I import the attached .asc file, the following error shown

The .asc file contains following public key

mQENBF3L5E8BCAC3h/kouKVGE46c281kh8iZ5gL6phAPdxpvOsOupHTHeU9VWQLo V+gwh2XEIk/FSucWakM5K+AdWTbEFFKQqHLbIIDognL1raNGCcMtZsmjtcebz2aG /ZM2Xg1aAJ+3Swe9CNLTKl3RY+7ilE6D7LlzbY5oKsxMSbHMABjJtzOIaWL6mneo hPyu3XFn9NeVpcHMgKLEM143veT0n2mkTOo3XGuuh0hFPdQ+Gxhe/R9s0ds9XsNW cFcdRwCim+0OnDXR+JknEgTONwp0lTtJqQpAlnivKmSAz0mrhVpSl4zy8LgJPxYN d9z71m01MQ4uOqADOWQ9tL3o5Ok8YS4LCk41ABEBAAG0FXRzZ2V4ZXJjaXNlQGdt YWlsLmNvbYkBTgQTAQgAOBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsD BQsJCAcCBhUICQoLAgQWAgMBAh4BAheAAAoJEFN69wgEzHoqtYoH/39qFvrMDu8V ml0AMFjmOTWBJECJ3hG9aizkG27XAa35mbPl5XTEbnP/ZBplT3zeCedOdRJnVaBi AzC/c2hfcz6Jwl8c5rWiSIENllyZaVBV0vKGynoV8v8fnDs7/yUYw9pTBeZ5enVI wPVYN2bOfP9m3k6o7bH5bHIrlJL9JBmX1f6aqGdvGzlbzvUapGSpKmamK5UNdG7z O0nEkCJQDewgtyoBPYljDr39nnvWXS0nB0JmcuAL+vChstnz3l5ftVVmEgX0dxn4 GPpRRANuLAKW/HtAPLoHtVHq/ESOc9PzZInqxKuJ8HU5P2/b9u7q3zVTCA+xld1P q9YeW5m8vb+5AQ0EXcvkTwEIALcz826oKUKIwvAJflffudE1K1ZHeOLK/gR0009S XZPcVDd5R3fnNDmbJWQY+NZd0frtzFSUd+2Cl6Cc7imOBeWsq7KzmUEk/gDsSyy+ qmgUwJ2q360Fd9eGxVOpjkoRfBD8lKXek187yFKdVar1z7ZDm3N231bTl853FFYE f220qe28DHVUzLJ6L0PwbNTg/VgC8Yal0DzyiL3qBNHRNSdVHlTUxIhd5rmbODS5 Dm81XWj1a2YrLdJa5ASf8GztqXjtR9FO+v9xUSfzz5oXgARRJS+KZ/aiabAiG43x CLCnMSL3hx16ZlS6yoliGz+ovNaMhEYOB5HZKNj6dhHoE28AEQEAAYkBNgQYAQgA IBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsMAAoJEFN69wgEzHoqgW4H /1QfEHdAPI7/jFJiKs0DH89y9NacAA0rkcSQKjBGXipFdr2bUy6dsxjZEy5Aqz2Y sVa9P6d/VJYu3cQZ7LW1mMoqwyGK3zWjVFdYRmPdIC1Ckq7lpanUozZG2Y1xj16c majj3SAD+Zv5sXkyHUY6QuKjH5P0yALxbdpXSau+7zueiJ0AoaX7MP6JQjB0hxZk 4GazkqjPbXSUWJQHDlRLKLHT6jIi+mlWIdYFh3X0HT3NmN5hcvpVKVTTZr9z48pQ KiTNr+/2aolNJUv5B9N4VdzXVbZkegxKADmbwbb958uUDAE063XlqNRzzpeHrwIU AOxQYu3FEi+oqnCDjF7cr6c= =jEQQ

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Hi there,

I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the other. However, only 359 have transferred. I've tried again and nothing has changed. Its made a big mess of both my gmail accounts.

Why is it impossible for Thunderbird to have an option to display the real senders email address instead of just the "fake" display and return address?

I use an addon to add the true address column in version 102, but as usual Mozilla upates disable useful security related updates.

When is Thunderbird going to show this essential true address instead of spending so much time changing the look and feel?

I am stuck with version 102 or another email client until this changes.

I just upgraded to version 115.10.1 and I have since had numerous incidents where I could not move the cursor to add the next line etc. If I recall correctly this mostly happens after pasting text from a another email or other source. In fact there have been times when the entire composition becomes frozen. In this case it doesn't matter where you place your cursor, you will not be able to edit anything. Very serious problem and a major disappointment. I am always afraid to update at this point, and this is not right. The new releases need to be tried and tested.

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profile, except my task list and tasks.

Having searched every article I was able, I could not find the file extension for tasks and/or task list nor when I do find it how to properly import into my new settings/profile which I am using.

Thank you for your help Rick

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now archived. I tried the offered solutions and they didn't work. So having just fixed mine, I'm posting my solution. Go to System Settings. to Passwords. Unlock Passwords by signing in. There you find your email service listed. Click on it and check that that password matches the password on your account on your email services website. If it doesn't, fix it. Then open Thunderbird on the menu bar at the top, go to Settings ( not Account Settings.) Go to Passwords, to Saved Passwords, click on that and it will show you a list of your saved logins. Below the list, you can click on Show Passwords to see what's there. I had a bad password in there. (I had more than one password that had been saved for Thunderbird.) I deleted all Thunderbird passwords. Then I closed and reopened Thunderbird, clicked Get Messages, filled in the correct password when asked. Bingo. My email downloaded into Thunderbird.