Thunderbird Support Forum

Since a recent UPDATE, there are NO emails showing in the SENT BOX, or any of the FOLDERS including an important one labeled TAX RECEIPTS!!! The only boxes which show emails are the INBOX and the DRAFT BOX. After depending on Thunderbird for 20 years, I now have to use WEBMAIL. OH DEAR, Can you please help me. I am a nearly 80 year old grandmother who wants to email her grandchildren in GERMANY. PLEASE HELP!!

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

4 of my many T.Bird email folders somehow lost their email contents (about 50 emails). I have an older T.Bird email backup and want to only reload the 4 empty folders using the backup. I want to keep any emails that may be in my other current folders but not in the backups. I am not sure how to do this.

If I copy the same named T. Bird email root directory [b0mdofvn.default] back up folders into the current email root directory, I see the replaced emails very briefly and then they self delete, leaving the folders empty.

How do I fix this?

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

I saved a draft of a long email.

I now wish to open the draft to proof read it and send it.

With the latest version of Thunderbird I cannot find any way to access and open the save draft.

Any assistance gratefully received.

Thanks in advance

Peter

I've got just one address book with several groups. I can see how many contacts are in each. But how can I locate which contacts have not been assigned to a group? No export of contacts or groups helps. Is there a config. file or something that maps the contacts to the groups? The intelligence must be hiding somewhere here.

It would be great if one could display the groups as one can display the address book name in the Address Book tab. Maybe I need to convert groups to address books? Will I be sorry if I try that? With a little testing, functionality seems very much the same.

Many thanks.

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now archived. I tried the offered solutions and they didn't work. So having just fixed mine, I'm posting my solution. Go to System Settings. to Passwords. Unlock Passwords by signing in. There you find your email service listed. Click on it and check that that password matches the password on your account on your email services website. If it doesn't, fix it. Then open Thunderbird on the menu bar at the top, go to Settings ( not Account Settings.) Go to Passwords, to Saved Passwords, click on that and it will show you a list of your saved logins. Below the list, you can click on Show Passwords to see what's there. I had a bad password in there. (I had more than one password that had been saved for Thunderbird.) I deleted all Thunderbird passwords. Then I closed and reopened Thunderbird, clicked Get Messages, filled in the correct password when asked. Bingo. My email downloaded into Thunderbird.

I recently had to re-install Windows. I saved my Thunderbird profile. I re-installed Thunderbird and when imported my profile, I could retrieve my messages but could not send messages. I attempted to change the settings and wound up creating two additional Pop3 accounts. Now I can't send or retrieve messages. My provider is Charter/Spectrum. I have tried all the settings they suggested. How do I get out of this fix? Thanks.

Geoffrey Bennett

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.

I cannot receive certain emails sent by interactive brokers which is trying to verify my profile and information on file. They told me to contact my email provider.

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.

I use emoji as tags for messages, and have a large number of filter rules defined, nearly all of them Tag a message and set the Junk Status to `Not Junk`. These rules are all set to execute `Manually` or on `Getting New Mail`.

If I select a given inbox folder for a mailbox and select `Tools` > `Run Filters on Folder`, all of the messages are properly tagged, however, after some time (10m?, On new mail receipt?) at least one of my mailboxes will lose all of the tags that were previously set for messages. Manually running the filters will restore the tags, until they disappear again some time later.

I've not seen anything in the Browser Console log (but perhaps I'm not using the right term?) Is there any way I can diagnose or fix this issue? Thanks!

I applied a now-archived solution previously submitted. It made the folder label disappear from the list. I went into subscribe again and the now missing folder label is there. I had checked subscribe, but it still is not visible when I open TB again.

What is happening to have this assortment of my extensive sub-folder list of messages to become unavailable to me? Can I access what I have pout into these folders through web-mail? I have not seen how to do that.

As you can see in the attached files, the "Daytimer' sub-folder is visible and checked in the Subscribe list, but it is gone in the Folders list. It was in the Folders list before I tries to fix it!

I use TB 115.9.0 (64-bit) on a Windows 10 machine.

Brian

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks