Thunderbird Support Forum

This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up.

"Unable to open the folder Inbox on robert@perless.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again."

Apple says it is a TB problem, not an Apple problem. Somebody please help.

I am running this computer for my late husband who left us in September after he fell off a 25' ladder at the age of 85. It still has all the information from his art. He was a sculptor who made large kinetic pieces.

Please help. Ellen Perless ellen@perless.com

hello, i was using other emails platform em client then i saw your thunderbird which is pretty cool and awesome the only issue i found annoying so far is i don't receive any read receipt when i send an email even tho i have Return Receipt and delivery status notifications is on can you please help me to solve this issues thank you in advance sincerely yours

By accident I deleted what I thought was a duplicate email account from my Thunderbird emails. I lost the whole account instead of just cleaning up the extra one the other one was deleted and it is a main email account for me and the inbox had emails I need.

How do I restore this account

Is Thunderbird ever going to fix the 'custom colours'? After the last major update, TB would not longer hold any custom colours. This is problematic because the colours offered are either too light or too dark to be read easily.

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Hi, in the past couple of weeks as I am moving selected emails from my Inbox to their Folders, the remaining emails in the Inbox have disappeared (twice)Most recently this Monday. I was able to have Yahoo recall /restore many of them Wednesday. Then Today Friday April 26; I selected an email in the Drafts Folder to Edit, by selecting the Edit button and it disappeared.

This all seems ODD. I have not changed any settings or done anything different. I have lots of storage on the Hard Drive. Would you kindly assist yours dennis

I have set up PGP with the following guide: https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#thunderbird:linux:tb115

Under test set up it says I only have to ensure that the from: email is correct.

But what if I use a different reply-to email address?

for example:

• Person A has a PGP is set up for PrsA@example.com, they also publish their public key in https://keys.openpgp.org/, Their reply-to email is PersonA-lastname@example.com
• Person A sends email with PGP public key attached to Person B. Person A already has Person B's public key.
• Person B receives the public key and saves the cert in relation to PersonA-lastname@example.com just to be sure they go to https://keys.openpgp.org/ to check but it is not there.
• Person B sends an encrypted email to their only known address (personA-lastname@example.com) with the encryption public key provided.
• Would Person A be able to receive the email?

tests I have done:

• I tried this with edward-en@fsf.org and I get an email back saying: Diagnostic-Code: smtp; 550 Edward needs reply-to or from to be the same as envelope from
• I tried this to myself and I am able to read the email.

I have Tbird 115.10.2 on a Mac with OS 12.7.3

I have two emails with Proton, one personal, one for work. I've created some mailboxes for the personal address and the same mailboxes appear in the work email, but without any emails in them. I tried renaming the work mailboxes, but then they disappeared. How can I create (and keep) mailboxes for the two different addresses?

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about that, all very routine.

Machine A seems to be working okay, no errors. TB up to date on this machine, connected over an ethernet wire, if that makes any difference.

Machine B, getting spam prompted over IMAP 1014 errors. No other information is provided than 1014.

I have tried dropping the account configuration hundred percent, restarting TB, re-adding the account configuration, to no avail. Still spam 1014 errors.

I did happen to notice TB needed an update, so I did that as well. Still 1014 errors.

I have also tried dropping that email saved password from the saved passwords, and responding to the subsequent re-enter password prompt. Also to no avail.

What if anything might have changed, and how can we contend with this? What is so corrupt, do we need to be mucking around in any AppData files, roaming files, etc?

We are not the only ones, apparently, to have bumped into this issue. Not sure if this is also Comcast specific, since a recent TB and/or IMAP specification change, i.e. maybe we try with a gmail account, for instance.

Wondering also, is it IMAP and/or Comcast somehow tieing Machine A to the IMAP and not releasing that association? Knowing a little bit about IMAP in this regard. And/or somehow now prohibiting Machine B+ from establishing a connection?

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctional. The blue bar down right shows an active process that never ends (for example, "sending message"). All menus and software as a whole are still operating, and there is no crash on hang, but every attempt to load my emails or send data ends with endless waiting (no errors whatsoever). When I try to exit the application, it closes down, but a process is listed in Task Manager. When I kill the process manually and try to start the software again, nothing starts (a new process appears in the task manager), but the software never opens a window or something. Only a full computer restart helps, and everything works again for 1-2 days. I have disabled all extensions and tried even troubleshoot mode. No crash reports...

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

I’m running Supernova 115.11.0 (32-bit) on a Windows 7 desktop (64-bit), and – from the beginning – it has been freezing at least once every 24 hours. The only way to “unfreeze” it is to use Task Manager to close Thunderbird, and then reboot it. No troubleshooting reports are ever shown.

Is this a wide-spread issue, that may be addressed in updates?

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

As 99% of users hate threading, myself included, why don't you just change the default to no threading?

I have looked at a lot of the answers to previous questions on this subject and none of them work. One has a supposed video to help but that relates to Gmail and is not understandable. Perhaps you want us to all use Gmail. I have looked the article "Message threading in Thunderbird - keep messages grouped by conversation" but that is useless and the suggested method of stopping threading doesn't work.

Please change the default!!